Forum Thread: PSI won't allow install until all aspects of older version removed

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
PSI

This thread has been marked as locked.
sympatico99 PSI won't allow install until all aspects of older version removed
Member 30th Nov, 2013 19:36
Ranking: 0
Posts: 5
User Since: 30th Nov, 2013
System Score: N/A
Location: US
I've removed everything relating to Secunia and those that are recognizable as psi for Secunia. What registry item am I missing? I can't install newer version without removing all of older version. Many thanks if you know the answer!!

sympatico99 RE: PSI won't allow install until all aspects of older version removed
Member 30th Nov, 2013 20:52
Score: 0
Posts: 5
User Since: 30th Nov 2013
System Score: N/A
Location: US
perhaps a backup program contains PSI, I'll check that.
Was this reply relevant?
+0
-0
Maurice Joyce RE: PSI won't allow install until all aspects of older version removed
Handling Contributor 30th Nov, 2013 21:16
Score: 12090
Posts: 9,383
User Since: 4th Jan 2009
System Score: N/A
Location: UK
If your investigations prove negative what error message do you get when you activate this installer?

http://secunia.com/PSISetup.exe



--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1607 Build 14393.187
16 GB RAM
IE & Edge Only
Was this reply relevant?
+0
-0
sympatico99 RE: PSI won't allow install until all aspects of older version removed
Member 30th Nov, 2013 22:01
Score: 0
Posts: 5
User Since: 30th Nov 2013
System Score: N/A
Location: US
An older version of the Secunia PSI has been found on your system. In order to install PSI, all previous versions must first be removed. Click next to launch the uninstaller.

I click.

The Secunia PSI installer was unable to remove one or more previous versions of the program from this computer. Please try and remove them manually and then restart the PSI installer.
Was this reply relevant?
+0
-0
Maurice Joyce RE: PSI won't allow install until all aspects of older version removed
Handling Contributor 1st Dec, 2013 00:31
Score: 12090
Posts: 9,383
User Since: 4th Jan 2009
System Score: N/A
Location: UK
I assume you have looked in the registry for these items?

HKEY_CURRENT_USER >SOFTWARE>SECUNIA

&

HKEY_LOCAL_MACHINE>SOFTWARE>SECUNIA

--
Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1607 Build 14393.187
16 GB RAM
IE & Edge Only
Was this reply relevant?
+0
-0

This thread has been marked as locked.