Description: A vulnerability has been reported in multiple Cisco products, which can be exploited by malicious people to cause a DoS (Denial of Service).
The vulnerability is caused due to an unspecified error within the JTapi Gateway Process. This can be exploited to cause the process to restart via a specially crafted packet sent to the JTapi server port.
All versions of the following products are reportedly affected:
* Cisco Unified Contact Center Enterprise (formerly Cisco IP Contact Center [IPCC] Enterprise)
* Cisco Unified Contact Center Hosted (formerly known as Cisco IP Contact Center [IPCC] Hosted)
The following products are reportedly not affected:
* Cisco Unified Contact Center Express
* Cisco IP Contact Center Express
* Cisco Unified Intelligent Contact Management Enterprise / Hosted
Solution: Apply patch (see vendor advisory for details).
Provided and/or discovered by: Reported by the vendor.
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