Description: ciri has reported some vulnerabilities in OTRS (Open Ticket Request System), which can be exploited by malicious people to conduct cross-site scripting and cross-site request forgery attacks.
1) Input passed to the "Subaction" parameter in index.pl is not properly sanitised before being returned to the user. This can be exploited to execute arbitrary HTML and script code in a user's browser session in context of an affected site.
2) The application allows users to perform certain actions via HTTP requests without performing any validity checks to verify the request. This can be exploited to perform actions with the privileges of a target user, who is tricked into visiting a malicious website.
The vulnerabilities are reported in version 2.0.4. Other versions may also be affected.
If you have new information regarding this Secunia advisory or a product in our database, please send it to us using either our web form or email us at vuln@secunia.com.
Ideas, suggestions, and other feedback are most welcome.
