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Moderately critical

Kayako Products Multiple Vulnerabilities

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Release Date:  2010-01-25    Last Update:  2010-03-12    Views:  2,898

Secunia Advisory SA38322

Where:

From remote

Impact:

Unknown, Cross Site Scripting

Solution Status:

Vendor Patch

CVE Reference(s):

Description


Some vulnerabilities have been reported in SupportSuite, eSupport, and LiveResponse, some of which have an unknown impact, while others can be exploited by malicious users to conduct script insertion attacks and by malicious people to conduct cross-site scripting attacks.

1) Input passed via the "subject" and "contents" parameters to staff/index.php (when "_m" is set to "knowledgebase" and "_a" is set to "insertquestion") is not properly sanitised before being displayed to the user. This can be exploited to insert arbitrary HTML and script code, which will be executed in a user's browser session in context of an affected site when the malicious data is being viewed.

2) Input passed to the "oldpassword" parameter in index.php (when "_m" is set to "core" and "_a" is set to "changepassword") is not properly sanitised before being displayed to the user. This can be exploited to execute arbitrary HTML and script code in a user's browser session in context of an affected site.

3) Some vulnerabilities are caused due to unspecified errors. No further information is currently available.

The vulnerabilities are reported in versions prior to 3.70.01. Other versions may also be affected.


Solution:
Update to version 3.70.01.

Provided and/or discovered by:
1) Comodo Group
2 , 3) Reported by the vendor.

Original Advisory:
Kayako:
http://forums.kayako.com/f3/3-70-01-stable-available-now-26140/

1) http://archives.neohapsis.com/archives/bugtraq/2010-01/0212.html
2) http://dev.kayako.com/browse/SWIFTTHREE-218

Deep Links:
Links available to Secunia VIM customers

Do you have additional information related to this advisory?

Please provide information about patches, mitigating factors, new versions, exploits, faulty patches, links, and other relevant data by posting comments to this Advisory. You can also send this information to vuln@secunia.com

Subject: Kayako Products Multiple Vulnerabilities

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