Secunia CSI7
Advisories
Research
Forums
Create Profile
Our Commitment
Database
Search
Advisories by Product
Advisories by Vendor
Terminology
Report Vulnerability
Insecure Library Loading
Highly critical

OTRS SQL Multiple Vulnerabilities

-

Release Date:  2010-02-08    Last Update:  2011-03-07    Views:  3,999

Secunia Advisory SA38507

Where:

From remote

Impact:

Manipulation of data, Exposure of sensitive information, System access

Solution Status:

Vendor Patch

CVE Reference(s):

Description


Some vulnerabilities have been reported in OTRS (Open Ticket Request System), which can be exploited by malicious users to conduct SQL injection attacks, and by malicious people to compromise a vulnerable system.

1) Unspecified input is not properly sanitised before being used in SQL queries. This can be exploited to manipulate SQL queries by injecting arbitrary SQL code.

Successful exploitation allows to read or modify records in the database and gain escalated privileges, but requires agent or customer privileges.

These vulnerabilities are reported in OTRS version 2.1.x through 2.4.6.

2) Certain unspecified input is not properly sanitised before being used. This can be exploited to inject and execute shell commands.

This vulnerability is reported in versions prior to 2.3.5.


Solution:
Update to OTRS version 2.1.9, 2.2.9, 2.3.5, or OTRS 2.4.7.

Provided and/or discovered by:
1) The vendor credits CESICAT.
2) Takeshi Terada, Mitsui Bussan Secure Directions via JVN.

Original Advisory:
OTRS:
http://otrs.org/advisory/OSA-2010-01-en/

JVN (JVN#73162541):
http://jvn.jp/en/jp/JVN73162541/index.html

Deep Links:
Links available to Secunia VIM customers

Do you have additional information related to this advisory?

Please provide information about patches, mitigating factors, new versions, exploits, faulty patches, links, and other relevant data by posting comments to this Advisory. You can also send this information to vuln@secunia.com

Subject: OTRS SQL Multiple Vulnerabilities

User Message
alanboo RE: OTRS SQL Injection Vulnerabilities
Member 16th Mar, 2010 05:22
Score: 2
Posts: 1
User Since: 16th Mar 2010
System Score: N/A
Location: RU
Last edited on 16th Mar, 2010 05:22
I need an example of this bug. I have a version with many modified modules... Can somebody show me where is the bug? Show me request to the server to demonstrate the bug?
Was this reply relevant?
+2
-0

-

You must be logged in to post a comment.



 Products Solutions Customers Partner Resources Company
 
 Corporate
Vulnerability Intelligence Manager (VIM)
Corporate Software Inspector (CSI)
Consumer
Personal Software Inspector (PSI)
Online Software Inspector (OSI)
 Industry
Compliance
Technology
Integration
 Customers
Testimonials
 VARS
MSSP
Technology Partners
References
 Factsheets
Reports
Webinars
Events
 About us
Careers
Memberships
Newsroom


 
© 2002-2014 Secunia ApS - Rued Langgaards Vej 8, 4th floor, DK-2300 Copenhagen, Denmark - +45 7020 5144
Terms & Conditions and Copyright - Privacy - Report Vulnerability