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Forum Thread: PSI scan problems

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taffy078 PSI scan problems
Contributor 11th Aug, 2011 10:18
Ranking: 408
Posts: 1,335
User Since: 26th Feb, 2009
System Score: 100%
Location: UK
Having just installed the latest updates from Microsoft, I hit the 'scan' button. After nearly 6 minutes, the scan was still searching my 'C' drive. As scans are usually finished within this time, I aborted the scan and exited PSI.

I then opened PSI again but now nothing happens when I hit 'scan'. Is there a built-in period after an abort when the scan won't work or is there a problem?

I've just tried again but no luck. Anyone else having this?

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taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003

Post "RE: PSI scan problems" has been selected as an answer.
Leendert Kip PSI scan problems
Member 11th Aug, 2011 10:31
Score: 70
Posts: 526
User Since: 22nd Jan 2009
System Score: 100%
Location: NL
Last edited on 11th Aug, 2011 10:33
on 11th Aug, 2011 10:18, taffy078 wrote:
Having just installed the latest updates from Microsoft, I hit the 'scan' button. After nearly 6 minutes, the scan was still searching my 'C' drive. As scans are usually finished within this time, I aborted the scan and exited PSI. I then opened PSI again but now nothing happens when I hit 'scan'. Is there a built-in period after an abort when the scan won't work or is there a problem? I've just tried again but no luck. Anyone else having this?

Hi Taffy, I installed MS patches last tuesday evening and ran a full scan. No problem at all. Maybe a XP issue?

--
PC: JJ Computer Services
Intel Core I3 2100 3.1Ghz
DDR3 Kingston ValueRam 4GB 1333
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 9
Mozilla Firefox 31NL

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 11
Mozilla Firefox 31NL
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Maurice Joyce RE: PSI scan problems
Handling Contributor 11th Aug, 2011 10:36
Score: 11732
Posts: 8,981
User Since: 4th Jan 2009
System Score: N/A
Location: UK
The problem with scanning was fixed but U need to update to version 2.0.0.3002 - the changlog gives the details.

Just ran these tests for U.

1. Full scan on this PC which reported correctly after 19 seconds.

2. Another full scan using the Stop Scan feature. It worked perfectly by aborting immediately & resumed instantly on reactivating Start Scan.

3. Full scan using XP SP3 & PSI version 1.5.0.2. Worked perfectly with a result after 2 minutes.

Hope this helps.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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mogs RE: PSI scan problems
Expert Contributor 11th Aug, 2011 10:39
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User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Morning taffy !
No problem with scanning here.
I presume you must have rebooted after installing the MS updates ?
I've had the problem you describe at some time before....have found rebooting worked anyrate to clear after an Abort Scan.

Thanks for the welcome/support in the "Return" thread. Good to hear from you.

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M.Rehman RE: PSI scan problems
Secunia Official 11th Aug, 2011 12:00
Score: 25
Posts: 41
User Since: 12th May 2011
System Score: N/A
Location: Copenhagen, DK
Hi.

Some people once used to have a problem, where they couldn't start the scan after aborting, before they uninstalled and installed the PSI.

Try to uninstall and re-install the PSI.
Hopefully that should solve the scanning problem.

--
Kind regards,

Munib Rehman
Secunia Support

Secunia PSI
http://secunia.com/vulnerability_scanning/personal
taffy078 RE: PSI scan problems
Contributor 11th Aug, 2011 12:13
Score: 408
Posts: 1,335
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Last edited on 11th Aug, 2011 12:13
thanks, guys. Much appreciated.
I rebooted before I scanned.
Thanks for the tip about the PSI update, Maurice. I was on holiday when 2.0.0.3002 was introduced so I've just installed it.
Scanned OK! Just the usual culprits to be sorted (two auto and two manual) - Adobe Air, Flash & Shockwave.

Probably unrelated to the scan problem was that as well as the two .NET high priority updates, there were also three optional .NET updates that I found afterwards.

Thanks too to Munib - two comments for you to consider, please:
(1) Previously, PSI v1.9 showed what version you had but I can't find that that is the case with v2.

(2) My scan results show that I now have v2.0.0.3003 !! Can it be that I am actually ahead of the game??!! I'll change my profile info when this has been sorted.

edit: typo

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taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: PSI scan problems
Handling Contributor 11th Aug, 2011 12:23
Score: 11732
Posts: 8,981
User Since: 4th Jan 2009
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Location: UK
Last edited on 11th Aug, 2011 12:26
Right click on the tasktray icon>about for version number.

2.0.0.3003 is the latest stable version.

Edit: A request has already been made to make seeing the version number better both on the programme itself & the website download page.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Anthony Wells RE: PSI scan problems
Expert Contributor 11th Aug, 2011 13:05
Score: 2437
Posts: 3,330
User Since: 19th Dec 2007
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Hello taffy ,

I think that if you go back to M$updates and look at your download history , you will see that of the three "optional" updates were two for .Net 4 and one was for root certificates .

This is/was normal for XP users with the reason being that , with the reduced support for XP offered by M$ , only Priority security hotfixes/updates are offered directly ; so you need to check the system for the optionals (fairly) regularly as they could be/are important for the smooth running of your machine .

Take care

Anthony



--


It always seems impossible until its done.
Nelson Mandela
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taffy078 RE: PSI scan problems
Contributor 12th Aug, 2011 11:45
Score: 408
Posts: 1,335
User Since: 26th Feb 2009
System Score: 100%
Location: UK
thanks Anthony. Re the .NET updates - this is weird. There were definitely three optional updates listed (after the system installed the two automatic updates) but when I checked the history just now, as you suggested, there are only two showing, plus three automatics, not the two that I said. You'll see from the below that my last root certificate update was in July.

Anyway, all is secure now and I'll follow your advice!

Thanks for the update re PSI version, MAurice.

Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2533523) 11 August 2011 Microsoft Update
Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2468871) 11 August 2011 Microsoft Update
Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2539631) 11 August 2011 Automatic Updates
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2487367) 11 August 2011 Automatic Updates
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2539636) 11 August 2011 Automatic Updates
Update for Root Certificates [June 2011] (KB931125) 12 July 2011 Microsoft Update

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Anthony Wells RE: PSI scan problems
Expert Contributor 12th Aug, 2011 13:49
Score: 2437
Posts: 3,330
User Since: 19th Dec 2007
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Last edited on 12th Aug, 2011 14:01
Hi taffy ,

What you show is correct with one of the three "auto" .Net's being for version 2.0. - I did not mention it as we were talking version 4.0 .

The root certificate I picked up is probably the same as your's from July , just me being late in getting it ; not essential but it does no harm to have it . If I remember it deals with IE7 and I (almost never) run IE8 .

I would suggest when you get to patch Tuesday and you have installed the security hotfixes , go and see what is in the options ; if you do not know what they are for or do after clicking the [+] alongside them , ask before you install .

Take care

Anthony

PS: if you are sure there were three options , a third may be listed in something other than XP in the left hand column at M$updatres . You could rerun a "Custom" scan and check .

--


It always seems impossible until its done.
Nelson Mandela
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taffy078 RE: PSI scan problems
Contributor 12th Aug, 2011 14:28
Score: 408
Posts: 1,335
User Since: 26th Feb 2009
System Score: 100%
Location: UK
many thanks Anthony - and everyone else who helped.

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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