|corbett16||Foxit Reader 1.0|
|27th Aug, 2011 16:15|
User Since: 27th Aug, 2011
System Score: N/A
Last edited on 27th Aug, 2011 16:19
|I cannot eliminate the Secunia PSI from still supposedly finding Foxit Reader 1.0 and telling me it needs updating. I have installing the very latest version, 5.0+, which PSI finds in another listing and tells me that one is updated. I have uninstalled Foxit via Revo Uninstaller and reinstalled with the same results. By the way, Revo Uninstaller does not show the 1.0 version either. Is the 1.0 version a "phantom"? I am very tech savvy but still cannot find this older program. Thanks in advance for any help on this one.|
|lmacri||RE: Foxit Reader 1.0|
|27th Aug, 2011 19:23|
User Since: 9th Sep 2009
System Score: N/A
Last edited on 27th Aug, 2011 19:44
I think you're going in the right direction. This sounds like a residual file or registry entry. Try the following:
1. Uninstall again using your Revo Uninstaller, and make sure to select Advanced mode when prompted (i.e., not Safe or Moderate) to ensure the best clean. If Revo finds stray files and/or registry entries, be sure you choose "Select All" and then "Delete All" because Revo won't delete these residual entries automatically.
2. Re-boot and delete the C:\Program Files\Foxit Software\Foxit Reader folder if still present. You can delete the root C:\Program Files\Foxit Software\ folder as well if you have no other Foxit software installed.
3. Install the free Piriform CCleaner from http://www.piriform.com/ccleaner and scan your registry for residual entries for the Foxit Reader. Select and fix (clean) only those entries related to Foxit.
4. Re-boot and re-install Foxit Reader 5.x
I normally wouldn't recommend using a registry cleaner, but I've learned from experience that the registry cleaner in CCleaner is relatively safe to use when you have a stubborn registry entry that isn't caught by the Advanced mode of Revo Uninstaller.
If this doesn't work you may still have some residual files in your C:\Users\<yourusername>\AppData folder or some hidden folder on your C: drive that you may be able to find by searching your entire C: drive for "Foxit Reader 1*" in Windows Explorer using an advanced search and including system and hidden folders.
Vista Home Premium SP2 32-bit * NIS 2013 v. 18.104.22.168 * IE 9 * FF v. 31.0 * PSI v. 22.214.171.12403
|ddmarshall||RE: Foxit Reader 1.0|
|27th Aug, 2011 19:47|
User Since: 8th Nov 2008
System Score: 98%
|You will find the location of the file that PSI found in the Troubleshoot Report which you can access by double clicking the entry in the Scan Results
It will probably be a backup location.
This answer is provided “as-is.” You bear the risk of using it.
Not a customer already?