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Forum Thread: PSI advises KB2570947 but Windows Update will not install
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| CaptSteve | PSI advises KB2570947 but Windows Update will not install |
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16th Sep, 2011 16:18 |
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Ranking: 0 Posts: 5 User Since: 8th Aug, 2011 System Score: N/A Location: UK |
PSI has advised installation of KB2570947 from Microsoft, but Windows Update does not offer the patch. I tried downloading it directly, but the updater reports "this update does not apply to your system." Clearly this is a false positive in PSI Running Windows Vista Business SP2 (Build 6002) |
| Anthony Wells | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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16th Sep, 2011 16:50 | ||||||||
| Score: 2324 Posts: 3,205 User Since: 19th Dec 2007 System Score: N/A Location: N/A Last edited on 16th Sep, 2011 17:03 |
Hi , I do not run Vista , but it would be useful to another helper to know if you run a 32 or a 64 bit system . The M$ bulletin indicates that the KB applies to Vista SP2 (no specific mention of Business ** version):- http://technet.microsoft.com/en-us/security/bullet... with a 32 or 64 bit download :- http://www.microsoft.com/download/en/details.aspx?... http://www.microsoft.com/download/en/details.aspx?... Have you cross checked with something like Belarc to see if your system is "missing" an update ?? :- http://belarc.com/free_download.html Anthony Edit :** mainstream support ended ( including 64 bit):- http://support.microsoft.com/lifecycle/?p1=11707 -- It always seems impossible until its done. Nelson Mandela |
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| CaptSteve | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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16th Sep, 2011 19:31 | ||||||||
| Score: 0 Posts: 5 User Since: 8th Aug 2011 System Score: N/A Location: UK |
Thanks Anthony I will check belarc I'm on 32 bit version |
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| bobceeuk | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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16th Sep, 2011 22:37 | ||||||||
| Score: 0 Posts: 4 User Since: 1st Sep 2009 System Score: N/A Location: UK |
I am using XP Home. Although alerted by PSI the update appears on my installed programs update list. Should I uninstall this particular patch? -- "And now, to our darker purpose" |
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| CaptSteve | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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16th Sep, 2011 22:47 | ||||||||
| Score: 0 Posts: 5 User Since: 8th Aug 2011 System Score: N/A Location: UK |
Have checked Belarc Advisor - nothing missing I looked at installed updates - 2570947 is present PSI just doesn't spot it. |
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| mogs | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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16th Sep, 2011 23:33 | ||||||||
| Score: 2163 Posts: 5,883 User Since: 22nd Apr 2009 System Score: 100% Location: UK Last edited on 16th Sep, 2011 23:38 |
There is more info at the following regarding affected and non-affected software......:- http://technet.microsoft.com/en-us/security/bullet... Edit.......Anthony has already supplied the info...... I'm running 32bit Vista.....with both Secunia and Belarc recognizing KB2570947 -- |
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| Anthony Wells | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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17th Sep, 2011 00:44 | ||||||||
| Score: 2324 Posts: 3,205 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Hello again @CaptSteve , If Belarc and M$update agree that you have the KB installed it is odds on they are correct ; when you say "installed updates" are you looking at the M$updates webpage download history module or in "Add/Remove" in your Control Panel (or it's Vista equvalent) ?? Normally the PSI requires a reboot and a FULL system scan (NOT an individual programme scan) to register any M$ update(s) . Have you done this ?? Anthony Hello @bobceeuk , Not entirely sure that I understand what you are saying ; however , your XP SP3 Home system needs to have KB 2570947 installed . Can you see it in "Add/Remove" in the Control Panel on your computer and/or in the download history at M$updates ?? Is the PSI showing you as fully patched 100% ?? If not , have you rebooted and run a full system scan with the PSI since the M$/Windows updates of last Tuesday ?? Anthony -- It always seems impossible until its done. Nelson Mandela |
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| bobceeuk | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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17th Sep, 2011 01:31 | ||||||||
| Score: 0 Posts: 4 User Since: 1st Sep 2009 System Score: N/A Location: UK |
Thank you for your response Anthony. The update in question showed up in add/remove programs but when I checked Belarc it had no green tick against it. After rebooting due to another reason I ran another scan and now have a 100% score. I did a reboot after the Tuesday patches but somehow the installation must have hung. All is now as it should be. Bob. -- "And now, to our darker purpose" |
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| CaptSteve | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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17th Sep, 2011 10:20 | ||||||||
| Score: 0 Posts: 5 User Since: 8th Aug 2011 System Score: N/A Location: UK |
Thanks Anthony. PSI picked up all the other patches so I assumed it find them all. I had already rebooted, but I'm now running a full system scan. I'll let you know the results. Steven |
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| CaptSteve | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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17th Sep, 2011 23:24 | ||||||||
| Score: 0 Posts: 5 User Since: 8th Aug 2011 System Score: N/A Location: UK |
Full System Scan completed with 100% score. I'll remember that for future occasions! Thanks again, Anthony Steven |
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| Anthony Wells | RE: PSI advises KB2570947 but Windows Update will not install | ||||||||
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18th Sep, 2011 13:43 | ||||||||
| Score: 2324 Posts: 3,205 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Hello Steven and Bob , Glad to hear that you have both of you resolved your problem(s) :))). Thank you for letting us know . Steven , as "owner" of this thread , you might like to know that an M$ KB problem covers many diverse problems , so to avoid an email box full of tag-on posts advisories (plus spam:((() , you might wish to close this thread by clicking on the "Accept" button of any reply you think helped (most) ; if not , it will auto-lock after seven days of silence . Take care Anthony -- It always seems impossible until its done. Nelson Mandela |
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