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Forum Thread: Can't recover my profile
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| pmoks | Can't recover my profile |
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16th Oct, 2011 13:35 |
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Ranking: 0 Posts: 1 User Since: 7th Dec, 2008 System Score: 100% Location: DE |
I got a new PC (Core I7, 12 GB RAM, WIN764 SP 1) and installed the latest version of Secunia PSI. Unfortunately I'm unable to recover my profile. I put my name and e-mail address in the form and clicked "Recover Profile". Then a message box with a progress bar popped up, prompting "Please wait while a request is sent to the server.". A second later the message box closed without any changes. I check my email account but a haven't received any messages. I've tried to Re-install but the the result was the same. I'm using McAfee Total protection and tried to send the request while the firewall was off. So I've no idea what else I could try. Anybody have a suggestion? |
Post "RE: Can't recover my profile" has been selected as an answer.
| Anthony Wells | RE: Can't recover my profile | ||||||||
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16th Oct, 2011 15:18 | ||||||||
| Score: 2324 Posts: 3,203 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Hi , This is from the FAQ's :- http://secunia.com/vulnerability_scanning/personal... If this does not help , you may need to mail direct support@secunia.com tomorrow (CET) , when they get back to work on the PSI , to help recover your profile . Take care Anthony -- It always seems impossible until its done. Nelson Mandela |
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