Secunia CSI7
Advisories
Research
Forums
Create Profile
Our Commitment
PSI
PSI API
CSI
OSI
xSI
Vulnerabilities
Programs
Open Discussions
My Threads
Create Thread
Statistics
About

Forum Thread: Can't recover my profile

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
PSI

This thread has been marked as resolved.
pmoks Can't recover my profile
Member 16th Oct, 2011 13:35
Ranking: 0
Posts: 1
User Since: 7th Dec, 2008
System Score: 100%
Location: DE
I got a new PC (Core I7, 12 GB RAM, WIN764 SP 1) and installed the latest version of Secunia PSI.
Unfortunately I'm unable to recover my profile. I put my name and e-mail address in the form and clicked "Recover Profile".
Then a message box with a progress bar popped up, prompting "Please wait while a request is sent to the server.". A second later the message box closed without any changes. I check my email account but a haven't received any messages.
I've tried to Re-install but the the result was the same.
I'm using McAfee Total protection and tried to send the request while the firewall was off.

So I've no idea what else I could try. Anybody have a suggestion?

Post "RE: Can't recover my profile" has been selected as an answer.
Anthony Wells RE: Can't recover my profile
Expert Contributor 16th Oct, 2011 15:18
Score: 2429
Posts: 3,317
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hi ,

This is from the FAQ's :-

http://secunia.com/vulnerability_scanning/personal...

If this does not help , you may need to mail direct support@secunia.com tomorrow (CET) , when they get back to work on the PSI , to help recover your profile .

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
Was this reply relevant?
+0
-0

This thread has been marked as locked.


 Products Solutions Customers Partner Resources Company
 
 Corporate
Vulnerability Intelligence Manager (VIM)
Corporate Software Inspector (CSI)
Consumer
Personal Software Inspector (PSI)
Online Software Inspector (OSI)
 Industry
Compliance
Technology
Integration
 Customers
Testimonials
 VARS
MSSP
Technology Partners
References
 Reports
Webinars
Events
 About us
Careers
Memberships
Newsroom


 
© 2002-2014 Secunia ApS - Rued Langgaards Vej 8, 4th floor, DK-2300 Copenhagen, Denmark - +45 7020 5144
Terms & Conditions and Copyright - Privacy - Report Vulnerability