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Forum Thread: Program won't load correctly

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gpbritus Program won't load correctly
Member 5th Nov, 2011 17:24
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User Since: 5th Nov, 2011
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Location: US
I'm sure that this may have been covered before, but here goes:-

When I try to start PSI 2.0 under windows 7, initial splash screen detects internet connection, messages waiting for data to load, then messages "undefined", then initial screan partially shows and the program hangs and have to force shutdown.

What is weird is that if I remove the program and reinstall it behaves normally and I can use it as normal....that is until I use it for the second time and then it all starts again!

Anyone seen this, and more importantly, knows how to correct?

Thanks

mogs RE: Program won't load correctly
Expert Contributor 6th Nov, 2011 06:44
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Posts: 6,268
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@gpbritus
Maurice Joyce makes note of a reported bug with W7 to genegold99 in the following thread :-
http://secunia.com/community/forum/thread/show/116...
Not exactly sure that it's applicable to your situation...but it may help...hope so....regards,

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gpbritus RE: Program won't load correctly
Member 7th Nov, 2011 01:45
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Thanks Mogs, but the thread was not relevant. If it were then when I delete and re-install it would not load. Any other ideas?
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mogs RE: Program won't load correctly
Expert Contributor 7th Nov, 2011 08:53
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@gpbritus
When you say that it goes wrong at second start-up.....is that after a scan and a reboot....is it after a few days ?
When you re-install psi......have you let it uninstall the previous version....or have you uninstalled the older using Revo for instance.....have you tried using CCleaner before re-installing ? It's got a registry cleaner like a feather duster incorporated within it.
Letting Secunia do the uninstall.....it seems to clear up quite thoroughly after itself.
Have you checked thro' the settins....FAQ's.....thoroughly....recently ?
http://secunia.com/products/consumer/psi/faq/#s3
I'm not familiar with W7 and I havn't read of anything like the symptoms you're experiencing before......can you run a CHKDSK for lost/orphaned/unindexed files etc.... ?
It may be that if you're able to answer this more fully that someone will be able to help.....let's hope so.........regards,


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