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Forum Thread: Unable to scan - Scan Aborted
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| gmccarthy | Unable to scan - Scan Aborted |
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13th Dec, 2011 09:58 |
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Ranking: 1 Posts: 7 User Since: 10th May, 2008 System Score: N/A Location: N/A |
Just installed the latest version of PSI on Win7 SP1 - When I run a scan I get scan aborted. [12/13 10:46:36.959] Unknown name in invoke:periodic [12/13 10:46:37.468] Checking in with server (psi.secunia.com) [12/13 10:46:37.468] Checkin reason : appmon [12/13 10:46:37.469] Connecting to psi.secunia.com:443 [12/13 10:46:37.469] GET /psi_api/2004/?type=agent_check&agent_version=2.0. [12/13 10:46:37.470] Request timeouts : 60000ms, 30000ms, 30000ms [12/13 10:46:39.373] Error in HttpRequest: status=499, statusText='A connection with the server could not be established ',winCode=12029 I've tried all the tips under various other threads and active scripting is enabled. i've also run wireshark and don't even see the connection attempt to psi.secunia.com Any ideas? |
| Maurice Joyce | RE: Unable to scan - Scan Aborted | ||||||||
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13th Dec, 2011 10:39 | ||||||||
| Score: 10493 Posts: 8,055 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Various scenario's appear to cause this error message from your log: [12/13 10:46:39.373] Error in HttpRequest: status=499, statusText='A connection with the server could not be established ',winCode=12029 A bit of research here may help if U have already tried the FAQ possible solutions without success. http://www.bing.com/search?q=%27A+connection+with+... -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| gmccarthy | RE: Unable to scan - Scan Aborted | ||||||||
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14th Dec, 2011 08:43 | ||||||||
| Score: 1 Posts: 7 User Since: 10th May 2008 System Score: N/A Location: N/A |
Maurice, I've already tried those links - it didn't help. Still having the same problem. I've tried reinstalling as well - I dont have the firewall enabled so it can't be that. |
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| Maurice Joyce | RE: Unable to scan - Scan Aborted | ||||||||
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14th Dec, 2011 10:05 | ||||||||
| Score: 10493 Posts: 8,055 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Open PSI>Dashboard>Configuration>Settings>click the Drives tab>are any drives visible with a tick (check mark) in a box to the left of C? If not that is why it aborts - try reverting back to version 1.5.0.2 using this link http://secunia.com/PSI1Setup.exe Does that allow a scan? -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| gmccarthy | RE: Unable to scan - Scan Aborted | ||||||||
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14th Dec, 2011 10:25 | ||||||||
| Score: 1 Posts: 7 User Since: 10th May 2008 System Score: N/A Location: N/A |
There were no drives listed. Going back to the old version worked. Thanks. |
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| Maurice Joyce | RE: Unable to scan - Scan Aborted | ||||||||
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14th Dec, 2011 10:36 | ||||||||
| Score: 10493 Posts: 8,055 User Since: 4th Jan 2009 System Score: 100% Location: UK Last edited on 14th Dec, 2011 11:23 |
I have been working on & off on this issue on my XP SP3 test PC for months. So far I have not found a clear cut solution to recommend to users wanting to upgrade to version 2.0.0.4003. Version 1.5.0.2 is currently still deployed on my test PC & works flawlessly. I will lock this thread for U in a few hours time unless U post back asking for it to be left open. This will protect your mail box from possible update emails from Forum "tag on" posts & spammers. You can of course lock your own threads yourself. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem. Secunia Support can always reopen threads by applying by email to: support@secunia.com -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| gmccarthy | RE: Unable to scan - Scan Aborted | ||||||||
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14th Dec, 2011 12:51 | ||||||||
| Score: 1 Posts: 7 User Since: 10th May 2008 System Score: N/A Location: N/A |
Do you know if this is a bug in the latest version? Is a fix being worked on? | ||||||||
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| Maurice Joyce | RE: Unable to scan - Scan Aborted | ||||||||
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14th Dec, 2011 15:45 | ||||||||
| Score: 10493 Posts: 8,055 User Since: 4th Jan 2009 System Score: 100% Location: UK |
I hope I did not indicate it was a Secunia bug. I do not think it is. I am assuming the error was self inflicted by me. I test all sorts of 3rd party crap ware/Registry Cleaners (Corrupters) etc. As far as I am concerned it is one of them that has created this issue - trouble is I have not yet found the "corrupter." -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| Anthony Wells | RE: Unable to scan - Scan Aborted | ||||||||
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14th Dec, 2011 17:55 | ||||||||
| Score: 2324 Posts: 3,203 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Hi , Having tracked this issue at the same time as Maurice Joyce , one cosistent things seems to be down to no drives being displayed in the PSI settings ; even if some posters mention other computers and their systems (excluding XP) have been working correctly alongside , also without the drives populating . It doies not seem to be a "bug" as such but maybe a compatability problem ; as such , it would be interesting to know which cleaners/optimisers , if any , have been used and any specific details therefrom . Take care Anthony -- It always seems impossible until its done. Nelson Mandela |
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| gmccarthy | RE: Unable to scan - Scan Aborted | ||||||||
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15th Dec, 2011 09:44 | ||||||||
| Score: 1 Posts: 7 User Since: 10th May 2008 System Score: N/A Location: N/A |
Its a very weird problem - its a new Win7 32 bit installation. i have a few standard apps installed - Office, FF, IE, Chrome, Lastpass. Would love to know which app is causing it. | ||||||||
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