Forum Thread: Strange Behaviour if Creating Community Profile

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UdoL Strange Behaviour if Creating Community Profile
Member 7th Jan, 2012 01:29
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User Since: 6th Jan, 2012
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Hello,

I noticed a really strange behaviour when I created my community profile:

1. I created a profile in PSI Software. A password was not required.
2. I got the verification mail and clicked onto the confirmation link. The verification was confirmed at your website.
3. I tried to make a post in a PSI thread by clicking on answer.
4. The forum required a password - which I didn't have
5. I clicked on "forgot password" and got a reset mail with a link
6. I followed the link and was asked to enter and confirm a new password. I did so
7. The forum showed an empty profile and I had to enter my data that I already had provided in step 1
8. Now I was able to make my post ...

Strange ...

Udo

mogs RE: Strange Behaviour if Creating Community Profile
Expert Contributor 7th Jan, 2012 01:56
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Hello.

There is an explanation of this and much more in the FAQ's here :-
http://secunia.com/products/consumer/psi/faq/#r2

You should find that you will now be able to visit the forum directly from psi , if you wish...without a password....using your default browser. Alternatively, you'll be able to log in to the forum without opening up psi.
Hope this helps......regards,

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UdoL RE: Strange Behaviour if Creating Community Profile
Member 8th Jan, 2012 19:32
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Thanks for your quick answer. But I find it strange anyway. It should be possibke to enter a password when creating the profile and without resetting the - non-existent - password. And when entering a password the profile should not have forgotten the data already entered when creating the profile ...
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mogs RE: Strange Behaviour if Creating Community Profile
Expert Contributor 8th Jan, 2012 20:06
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Hello again UdoL.

I can't offer any further info., than that already proffered. It may be that Support will pick up on your comments in the morning ; tho' the registration procedure hasn't attracted too much criticism in times past to my knowledge........regards,

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Maurice Joyce RE: Strange Behaviour if Creating Community Profile
Handling Contributor 9th Jan, 2012 02:39
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Last edited on 9th Jan, 2012 02:40
There has been a fair amount of Forum activity on the use of Profiles. The latest information is:

RECOVERY OF PROFILE

This was published to the Forum from a Secunia Official on 19th December 2011.

"We currently have an issue with the Recover Profile feature in the PSI so you may not be able to use that feature at the moment.

Please note that registering the PSI is not required and will not affect its functionality in any way.

I have asked for an update on the issue internally but I currently do not have any ETA on when the Recover Profile feature will become available".


14:25 20/12/2011


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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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