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Forum Thread: Opening page panel doesn't load

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PSI

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Thomas_R Opening page panel doesn't load
Member 7th Jan, 2012 05:51
Ranking: 2
Posts: 2
User Since: 7th Jan, 2012
System Score: N/A
Location: US
I have downloaded, uninstalled and re downloaded a number of times, and always have the same problem. The installation seems to go fine, but the opening page will then just flash on the screen and disappear. The icon in the task bar stays, and a scan must have been done, as it says I have a score of 92%. But when i double click on that icon, the Secunia PSI page comes up as just white (nothing at all in it) and then disappears in one second. I use Windows XP with all the updates and have Norton 360 on this computer. I also scan regularly with Malwarebytes Anti-Malware, and come up clean. I have the exact same set up on another computer and never have any problems with PSI Secunia. But on this computer I have never been able to get Secunia PSI to work (so i just use the online scan). I have also added Secunia to the trusted sites list, but still have the same problem. Any suggestions on what i can try? Thanks, Tom.

Post "RE: Opening page panel doesn't load" has been selected as an answer.
mogs RE: Opening page panel doesn't load
Expert Contributor 7th Jan, 2012 12:42
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
@Thomas R

Hello Tom

Have you checked thro' all the configurations/settings here.......particularly note those for XP users towards the end of the section/paragraph :-
http://secunia.com/products/consumer/psi/faq/#s3

Hope it helps........regards,

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Thomas_R RE: Opening page panel doesn't load
Member 7th Jan, 2012 15:40
Score: 2
Posts: 2
User Since: 7th Jan 2012
System Score: N/A
Location: US
Thank you for your help. This is the one that corrected my problem.

"If that did not resolve the problem either, and you are using Windows XP, try these steps:

1) Go to where you installed the PSI (Probably C:\Program Files\Secunia\PSI, or C:\Program Files (x86) for 64-bit systems), right-click PSI.exe, click Properties, go to the Compatibility tab, and set a check at 'Turn off advanced text services for this program' "

Thanks, again, Tom.
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mogs RE: Opening page panel doesn't load
Expert Contributor 7th Jan, 2012 18:08
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Glad you managed to resolve the issue.....very many XP users have found something of help in the FAQ's.
If you wish, you can close the thread by pressing Accept....that will prevent others tagging on and reminder e mails to your inbox........Regards,

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