Relating to this vendor:
And, this specific program:
Mozilla Thunderbird 7.x
|8th Jan, 2012 17:17|
User Since: 8th Jan, 2012
System Score: N/A
|Secunia says that I have an unsupported version of Thunderbird when in fact I've had the latest version, 9.0.1 for a few weeks now.|
|Maurice Joyce||RE: Invalid scan|
|8th Jan, 2012 19:15|
User Since: 4th Jan 2009
System Score: N/A
|U could have more than one version installed. Whjat path does PSI give U?
FINDING A FILE PATH
From the DASHBOARD page click on SCAN RESULTS.
1. This will list all your programmes with a + to the left of each one.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Highlight it then copy (CTRL+C) then paste (CTRL+V)) that path back to the Forum.
OR THIS METHOD WHICH GIVES A HELPER MORE INFORMATION
4a Below DETECTED INSTANCES you will see You can double click this row for additional information & options>double click it>a box will appear>click TROUBLESHOOT REPORT>Now highlight the information revealed from START to END & copy it (CTRL+C) then post it to the Forum (CTRL+V)
The end result U post to the Forum should look like this:
Adobe Flash Player 11.x
C:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx, version: 220.127.116.11 (ActiveX)
Last System Scan (localtime):
2. Jan 2012, 23:01
Microsoft Windows 7.
Update 10 00:10 03/01/2012
Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
|mogs||RE: Invalid scan|
|8th Jan, 2012 19:26|
User Since: 22nd Apr 2009
System Score: 100%
Last edited on 8th Jan, 2012 19:33
|If the older/previous version/file wasn't removed when you updated T/bird...then psi will continue to detect it.
In your Scan Results does the latest version show also ?
If you wish to remove the older version try the following :-
Deletion of an entry.
To delete a vulnerable file or folder using PSI 2 :
1. Open psi and go to Scan Results.
2. Alongside the vulnerable prog. is a "+" sign.
Clicking on that will reveal Detected Instances..
3. Below, are two yellow folders. Click the one without a red dot.
It will open Windows Explorer and you will be able to view the vulnerable files/folders.
4. Right click and delete.
Perform a full scan to confirm all in order
Hope the foregoing is of help.........regards
Edit.........Apologies for the "crossing" of posts Maurice : I'm having problems with my set up .....running very slow in some ways and no psi for a few days either....with occasional normal resumption of service.
Not a customer already?