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Forum Thread: Invalid scan

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Mozilla Foundation
And, this specific program:
Mozilla Thunderbird 7.x

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djharleydj Invalid scan
Member 8th Jan, 2012 17:17
Ranking: 0
Posts: 1
User Since: 8th Jan, 2012
System Score: N/A
Location: US
Secunia says that I have an unsupported version of Thunderbird when in fact I've had the latest version, 9.0.1 for a few weeks now.

Maurice Joyce RE: Invalid scan
Handling Contributor 8th Jan, 2012 19:15
Score: 11718
Posts: 8,956
User Since: 4th Jan 2009
System Score: N/A
Location: UK
U could have more than one version installed. Whjat path does PSI give U?


FINDING A FILE PATH

From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each one.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Highlight it then copy (CTRL+C) then paste (CTRL+V)) that path back to the Forum.
OR THIS METHOD WHICH GIVES A HELPER MORE INFORMATION
4a Below DETECTED INSTANCES you will see You can double click this row for additional information & options>double click it>a box will appear>click TROUBLESHOOT REPORT>Now highlight the information revealed from START to END & copy it (CTRL+C) then post it to the Forum (CTRL+V)

The end result U post to the Forum should look like this:
---START---

Program Name:
Adobe Flash Player 11.x

Security State:
Patched

Download Link:
http://fpdownload.adobe.com/get/flashplayer/curren...

Instances Found:
C:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx, version: 11.1.102.55 (ActiveX)

Last System Scan (localtime):
2. Jan 2012, 23:01

Operating System:
Microsoft Windows 7.

---END---

Update 10 00:10 03/01/2012

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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mogs RE: Invalid scan
Expert Contributor 8th Jan, 2012 19:26
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Last edited on 8th Jan, 2012 19:33
If the older/previous version/file wasn't removed when you updated T/bird...then psi will continue to detect it.
In your Scan Results does the latest version show also ?
If you wish to remove the older version try the following :-

Deletion of an entry.

To delete a vulnerable file or folder using PSI 2 :

1. Open psi and go to Scan Results.

2. Alongside the vulnerable prog. is a "+" sign.

Clicking on that will reveal Detected Instances..

3. Below, are two yellow folders. Click the one without a red dot.
It will open Windows Explorer and you will be able to view the vulnerable files/folders.

4. Right click and delete.
Perform a full scan to confirm all in order

Hope the foregoing is of help.........regards


Edit.........Apologies for the "crossing" of posts Maurice : I'm having problems with my set up .....running very slow in some ways and no psi for a few days either....with occasional normal resumption of service.

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