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Forum Thread: can't run PSI 2.0
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| rockbottom | can't run PSI 2.0 |
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27th Jan, 2012 01:51 |
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Ranking: 0 Posts: 5 User Since: 26th Jan, 2012 System Score: N/A Location: US |
I downloaded and installed Secunia 2.0 and when I try to run it I get DEP closed program. The alternative is to either check Secunia as a program DEP ignores OR run DEP only on Windows programs. I've tried both and DEP won't let it run. I have XP sp3. Can anyone help me? Thanx |
| Maurice Joyce | RE: can't run PSI 2.0 | ||||||||
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27th Jan, 2012 01:57 | ||||||||
| Score: 10539 Posts: 8,115 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Have U checked the FAQ here in particular the bit unique to Widows XP? http://secunia.com/products/consumer/PSI/faq/ -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 SP1 16GB RAM |
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| Maurice Joyce | RE: can't run PSI 2.0 | ||||||||
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28th Jan, 2012 00:15 | ||||||||
| Score: 10539 Posts: 8,115 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Have U got it working now? -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 SP1 16GB RAM |
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| rockbottom | RE: can't run PSI 2.0 | ||||||||
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29th Jan, 2012 22:18 | ||||||||
| Score: 0 Posts: 5 User Since: 26th Jan 2012 System Score: N/A Location: US |
Maurice, I couldn't get PSI 2.0 to run even after I followed all the directions you sent me. The same problem. I can send you the error message I get if that will help. There are about 7 of them - the first is BEX P1: PSI.EXE Hope you can help me. Thanx Bob |
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| Maurice Joyce | RE: can't run PSI 2.0 | ||||||||
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29th Jan, 2012 22:57 | ||||||||
| Score: 10539 Posts: 8,115 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Bob, I suspect there is a corruption somewhere. U can try this which will result in a clean install. Uninstall PSI using this method: Right click the Start Orb>Open Windows Explorer>C:\>Program Files>Secunia>PSI> in the right pane U will see Uninstall.exe>activate it. Once the uninstall has run right click on the Secunia entry in the left pane & select delete. This removes a leftover log file & the programme entry. Next, left click on Start>Run - in the search box insert regedit>OK Once in the Registry navigate to here HKEY_CURRENT_USER\Software\Secunia\PSI and delete the key named UserID which U will see in the RIGHT hand pane (Please ONLY remove this key). Reboot. Navigate back to the Registry & check that key has gone. Next, use the Windows clean up tool to remove any temporary files (there is no requirement to purge other options if U prefer not to). Start>All Programs>Accessories>System tools>Disk Clean Up Now reinstall PSI using this link: http://secunia.com/PSISetup.exe -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 SP1 16GB RAM |
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| rockbottom | RE: can't run PSI 2.0 | ||||||||
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30th Jan, 2012 09:12 | ||||||||
| Score: 0 Posts: 5 User Since: 26th Jan 2012 System Score: N/A Location: US |
Maurice...Well, I tried everything you suggested and everytime I start PSI I get that windows DEP has closed the program. Got any other suggestions? Bob |
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| Maurice Joyce | RE: can't run PSI 2.0 | ||||||||
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30th Jan, 2012 12:25 | ||||||||
| Score: 10539 Posts: 8,115 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Bob, U could try looking at the DEP settings again. This may help http://en.wikipedia.org/wiki/Data_Execution_Preven... I have just checked the setting on my XP test machine. DEP is set at the top option. As I have explained elsewhere on the Forum I am using my XP PC to investigate a PSI problem whereby the drives do not populate in the settings tab. So there is no misunderstanding this problem is almost certain related to using a Registry Cleaner & not a PSI error. On that basis I am reluctant to tinker with my DEP settings while my other investigation is ongoing. Have U got EMET installed? Details here: http://support.microsoft.com/kb/2458544 I have not got this installed but there could be a relationship. Keep the thread open. I note that @ddmarshal is active on this Forum & may well chip in a give U a good steer particularly if using EMET With extra luck Anthony Wells may see this thread. He uses XP successfully & may be able to give U his settings. At least U have a clean install from which to troubleshoot further. I will tinker around to see if I can help further. -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 SP1 16GB RAM |
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| mogs | RE: can't run PSI 2.0 | ||||||||
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30th Jan, 2012 15:38 | ||||||||
| Score: 2164 Posts: 5,916 User Since: 22nd Apr 2009 System Score: 100% Location: UK Last edited on 30th Jan, 2012 15:40 |
@Maurice Found the following in my bookmarks Maurice.....as you know I'm not an XP user....but might it be of use ? Edit.....It would help if I provided the link !! http://www.updatexp.com/dep-exceptions.html -- |
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| Anthony Wells | RE: can't run PSI 2.0 | ||||||||
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30th Jan, 2012 16:45 | ||||||||
| Score: 2329 Posts: 3,205 User Since: 19th Dec 2007 System Score: N/A Location: N/A Last edited on 30th Jan, 2012 16:50 |
Hi , This has been a problem in the past - for one or two reasons . It was last reported in this thread where the specific XP settings from the FAQ seemed to work :- http://secunia.com/community/forum/thread/show/102... Maybe ddm will also remember the problem . Very busy atm ; will try to get back later to see the progress . Anthony EDIT:PS: I have the second/lower DEP option "ticked" with nothing entered in in the box underneath . -- It always seems impossible until its done. Nelson Mandela |
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| rockbottom | RE: can't run PSI 2.0 | ||||||||
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31st Jan, 2012 01:51 | ||||||||
| Score: 0 Posts: 5 User Since: 26th Jan 2012 System Score: N/A Location: US |
Maurice, I've tried all the solutions offered and still not able to run PSI 2.0. Very disheartening. Can I down load the older vs. 1.0? Perhaps theat will work...otherwise can I use the online scanner? Bob |
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| RE: can't run PSI 2.0 | [+] |
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| Maurice Joyce | RE: can't run PSI 2.0 | ||||||||
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31st Jan, 2012 02:02 | ||||||||
| Score: 10539 Posts: 8,115 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Bob, I would certainly give an older version a try. Click this link: http://secunia.com/PSI1Setup.exe Let it run. It will auto uninstall the old version before a reinstall. U can always use the OSI. To me it has two major drawbacks. 1. The scanned database is limited & does not give a full picture. 2. It is reliant on Oracle JAVA being installed. Because of continual security issues (it is vulnerable now & has been for some time) I personally do not install it on my main platform. -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 SP1 16GB RAM |
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| Maurice Joyce | RE: can't run PSI 2.0 | ||||||||
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3rd Feb, 2012 09:38 | ||||||||
| Score: 10539 Posts: 8,115 User Since: 4th Jan 2009 System Score: 100% Location: UK Last edited on 8th Feb, 2012 16:07 |
Bob, How are U getting on? Have we managed to break all versions of PSI on your PC? EDIT: No response from the originator after 7 days. Thread locked at: 15:06 08/02/2012 If required, this thread can be reopened for the originator by contacting Secunia Support at: support@secunia.com -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 SP1 16GB RAM |
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