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Forum Thread: can't run PSI 2.0

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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rockbottom can't run PSI 2.0
Member 27th Jan, 2012 01:51
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User Since: 26th Jan, 2012
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Location: US
I downloaded and installed Secunia 2.0 and when I try to run it I get DEP closed program. The alternative is to either check Secunia as a program DEP ignores OR run DEP only on Windows programs. I've tried both and DEP won't let it run. I have XP sp3. Can anyone help me?
Thanx

Maurice Joyce RE: can't run PSI 2.0
Handling Contributor 27th Jan, 2012 01:57
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Have U checked the FAQ here in particular the bit unique to Widows XP?

http://secunia.com/products/consumer/PSI/faq/

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Maurice Joyce RE: can't run PSI 2.0
Handling Contributor 28th Jan, 2012 00:15
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Have U got it working now?

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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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rockbottom RE: can't run PSI 2.0
Member 29th Jan, 2012 22:18
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Maurice,
I couldn't get PSI 2.0 to run even after I followed all the directions you sent me. The same problem. I can send you the error message I get if that will help. There are about 7 of them - the first is BEX P1: PSI.EXE
Hope you can help me. Thanx
Bob
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Maurice Joyce RE: can't run PSI 2.0
Handling Contributor 29th Jan, 2012 22:57
Score: 11309
Posts: 8,721
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Bob,

I suspect there is a corruption somewhere. U can try this which will result in a clean install.

Uninstall PSI using this method:

Right click the Start Orb>Open Windows Explorer>C:\>Program Files>Secunia>PSI> in the right pane U will see Uninstall.exe>activate it.

Once the uninstall has run right click on the Secunia entry in the left pane & select delete. This removes a leftover log file & the programme entry.

Next, left click on Start>Run - in the search box insert regedit>OK

Once in the Registry navigate to here HKEY_CURRENT_USER\Software\Secunia\PSI and delete the key named UserID which U will see in the RIGHT hand pane (Please ONLY remove this key).

Reboot.

Navigate back to the Registry & check that key has gone.

Next, use the Windows clean up tool to remove any temporary files (there is no requirement to purge other options if U prefer not to). Start>All Programs>Accessories>System tools>Disk Clean Up

Now reinstall PSI using this link:

http://secunia.com/PSISetup.exe


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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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rockbottom RE: can't run PSI 2.0
Member 30th Jan, 2012 09:12
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Maurice...Well, I tried everything you suggested and everytime I start PSI I get that windows DEP has closed the program. Got any other suggestions?
Bob
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Maurice Joyce RE: can't run PSI 2.0
Handling Contributor 30th Jan, 2012 12:25
Score: 11309
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Bob,
U could try looking at the DEP settings again. This may help
http://en.wikipedia.org/wiki/Data_Execution_Preven...

I have just checked the setting on my XP test machine. DEP is set at the top option.

As I have explained elsewhere on the Forum I am using my XP PC to investigate a PSI problem whereby the drives do not populate in the settings tab. So there is no misunderstanding this problem is almost certain related to using a Registry Cleaner & not a PSI error.

On that basis I am reluctant to tinker with my DEP settings while my other investigation is ongoing.

Have U got EMET installed? Details here:
http://support.microsoft.com/kb/2458544

I have not got this installed but there could be a relationship.

Keep the thread open. I note that @ddmarshal is active on this Forum & may well chip in a give U a good steer particularly if using EMET

With extra luck Anthony Wells may see this thread. He uses XP successfully & may be able to give U his settings.

At least U have a clean install from which to troubleshoot further. I will tinker around to see if I can help further.

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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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mogs RE: can't run PSI 2.0
Expert Contributor 30th Jan, 2012 15:38
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Last edited on 30th Jan, 2012 15:40
@Maurice

Found the following in my bookmarks Maurice.....as you know I'm not an XP user....but might it be of use ?

Edit.....It would help if I provided the link !! http://www.updatexp.com/dep-exceptions.html

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Anthony Wells RE: can't run PSI 2.0
Expert Contributor 30th Jan, 2012 16:45
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Last edited on 30th Jan, 2012 16:50
Hi ,

This has been a problem in the past - for one or two reasons .

It was last reported in this thread where the specific XP settings from the FAQ seemed to work :-

http://secunia.com/community/forum/thread/show/102...

Maybe ddm will also remember the problem .

Very busy atm ; will try to get back later to see the progress .

Anthony

EDIT:PS: I have the second/lower DEP option "ticked" with nothing entered in in the box underneath .

--


It always seems impossible until its done.
Nelson Mandela
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rockbottom RE: can't run PSI 2.0
Member 31st Jan, 2012 01:51
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User Since: 26th Jan 2012
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Location: US
Maurice,
I've tried all the solutions offered and still not able to run PSI 2.0. Very disheartening. Can I down load the older vs. 1.0? Perhaps theat will work...otherwise can I use the online scanner?
Bob
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rockbottom

RE: can't run PSI 2.0
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Maurice Joyce RE: can't run PSI 2.0
Handling Contributor 31st Jan, 2012 02:02
Score: 11309
Posts: 8,721
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Bob,
I would certainly give an older version a try. Click this link:

http://secunia.com/PSI1Setup.exe
Let it run. It will auto uninstall the old version before a reinstall.

U can always use the OSI. To me it has two major drawbacks.

1. The scanned database is limited & does not give a full picture.
2. It is reliant on Oracle JAVA being installed. Because of continual security issues (it is vulnerable now & has been for some time) I personally do not install it on my main platform.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Maurice Joyce RE: can't run PSI 2.0
Handling Contributor 3rd Feb, 2012 09:38
Score: 11309
Posts: 8,721
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Last edited on 8th Feb, 2012 16:07
Bob,
How are U getting on? Have we managed to break all versions of PSI on your PC?

EDIT:
No response from the originator after 7 days.

Thread locked at: 15:06 08/02/2012

If required, this thread can be reopened for the originator by contacting Secunia Support at: support@secunia.com


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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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