Forum Thread: scan 99% but no problem programs

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taffy078 scan 99% but no problem programs
Contributor 14th Feb, 2012 14:15
Ranking: 408
Posts: 1,464
User Since: 26th Feb, 2009
System Score: 100%
Location: UK
Hi. Just scanned. Message showed 99% and tray icon turned amber.

Clicked on Scan Results - that shows 100% and no problem programs.

Posting this just in case anyone else has the same thing.

(Will there be a record on my PC of the scan/message/results?)





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taffy078, West Yorkshire, UK

HP Envy Win10 PC and Compaq Presario screwed up by forced upgrade to Win10 from WIn7

Maurice Joyce RE: scan 99% but no problem programs
Handling Contributor 14th Feb, 2012 16:09
Score: 12099
Posts: 9,392
User Since: 4th Jan 2009
System Score: N/A
Location: UK
U are showing as 100%.

Have U tried closing the tray icon with a right click & restarting PSI?

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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1607 Build 14393.447
16 GB RAM
IE & Edge Only
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taffy078 RE: scan 99% but no problem programs
Contributor 14th Feb, 2012 17:15
Score: 408
Posts: 1,464
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Hi Maurice. Yes I did that.

It's just that when the scan small window popped up with 99% immediately the scan finished. and the icon went from green to amber, to then go to the scan results and be told it is in fact 100% was unusual.

Is there any way I can check at this end to get confirmation that it was (for an instant!) shown as 99%?

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taffy078, West Yorkshire, UK

HP Envy Win10 PC and Compaq Presario screwed up by forced upgrade to Win10 from WIn7
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Maurice Joyce RE: scan 99% but no problem programs
Handling Contributor 14th Feb, 2012 18:56
Score: 12099
Posts: 9,392
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Two items should appear on completion of a scan. One in the centre of the PSI programme inviting U to view the programmes scanned results page or return to the dashboard & a balloon popup from the task tray icon informing U the scan was successful/number of programmes scanned..

Both should have an equal % score.I suspect it was just a little hiccup with the tray icon.

Not sure we can find out the reason but can U remember:

a. If both "boxes" displayed the same number of scanned programmes?
b. If both "boxes" returned a 99% score?
c. If U activated the Return To Dashboard option did the graph colour match that of the Task Tray icon?





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Maurice

Microsoft Surface 4 Intel i7 64Bit
Windows 10 Pro version 1607 Build 14393.447
16 GB RAM
IE & Edge Only
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