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Forum Thread: Cannot see dialogs in PSI 3.0 Beta

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ploffie Cannot see dialogs in PSI 3.0 Beta
Member 17th Mar, 2012 11:35
Ranking: 0
Posts: 2
User Since: 17th Mar, 2012
System Score: N/A
Location: NL
The dialogs of PSI are only partly visible for me.
For example: If I get the Message "Contact support" and I clcik it. I see part of a dialog. It reads:

We are sorry, but an update f
"Adobe Flash Player 10.x(Ac
To help us diagnose and fix the problem, pleas
E-mail address:
Button: Send data Button Cance

I have more problems with PSI, but as long I cannot read the dialogs, it is a little difficult to report on those.


Windows 7 Home Premium SP1
screen resolution 1920x1080

mogs RE: Cannot see dialogs in PSI 3.0 Beta
Expert Contributor 17th Mar, 2012 21:57
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
@ploffie

Have you tried re-installing 3.0 beta ?
You might otherwise wait until Monday when Support might pick up your thread and be better able to advise you.
If you so wished you could gain more information on any vulnerabilities by installing the 2.0.0.4003 version from here :-
http://secunia.com/PSISetup.exe
Either way; a new install of 2 or 3 will remove the previous version if you let it.
Try clearing out any temp. files/folders beforehand....using CCleaner or equivalent.

Hope the foregoing is of some help......regards.....


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Anthony Wells RE: Cannot see dialogs in PSI 3.0 Beta
Expert Contributor 18th Mar, 2012 15:11
Score: 2463
Posts: 3,348
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hi ,

In the past this problem on other versions of the PSI (1.x and 2.x) has arisen ; at one stage it was a problem with screen zoom settings and more recently it has been caused by screen resolution settings .

Are you experienced enough to fiddle with your settings on your own ??

Anthony

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It always seems impossible until its done.
Nelson Mandela
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ploffie RE: Cannot see dialogs in PSI 3.0 Beta
Member 18th Mar, 2012 15:47
Score: 0
Posts: 2
User Since: 17th Mar 2012
System Score: N/A
Location: NL
The first thing I did was to play with the screen resolution. This did not help. At this moment the UI tells me everything is OK and there are no updates to make. Therefore I cannot see the offending dialogs anymore. I will try again to solve the issue, if there are new updates to be made.
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Anthony Wells RE: Cannot see dialogs in PSI 3.0 Beta
Expert Contributor 18th Mar, 2012 16:23
Score: 2463
Posts: 3,348
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

OK . Let us know when/if it happens again . You may need to look inside your graphic card settings and where they influence screen settings ; but do not fiddle if you do not know what you are doing .

Take care

Anthony

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It always seems impossible until its done.
Nelson Mandela
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