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Forum Thread: CrossLoop and vncviewer

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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CribKing CrossLoop and vncviewer
Member 24th Mar, 2012 19:42
Ranking: 0
Posts: 5
User Since: 24th Mar, 2012
System Score: N/A
Location: CA
Hello everyone,

New member here. So this is my first post. Hope I don't make a fool of myself... There are already at least a couple post about a similar problem, but they are locked.

Today, PSI is informing me that CrossLoop is insecure. Actually, it is not naming CrossLoop per se, but rather it is pointing to a specific component of CrossLoop which is "vncviewer.exe". PSI is asking that I update the file from version 1.0.8.2 to 1.0.9.1.

For one thing, I find it odd that PSI would ask to update a component of a program instead of a whole program. I don't believe that has ever happened before (although, I could be wrong).

Also, and that is the scary part, as soon as the 1.0.9.1 file start downloading, MS Security Essential goes crazy. It claims the PC is infected and wants to clean it. As soon as I give the go ahead, the file is gone...

I upgraded CrossLoop from 2.80 to 2.82 but the same thing happens...

I help friends and family members who are computer illiterate and use mostly LogMeIn. But there are a few that I connect to with CrossLoop

I'm running Windows 7 Family Premium 64 bits
i5 2400 on an Asus board
8 GB of RAM

Thank you in advance for your time,

CribKing

mogs RE: CrossLoop and vncviewer
Expert Contributor 24th Mar, 2012 20:45
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
@CribKing

Hello.
Seems very odd........Crossloop is shown secure if fully patched...here :-
http://secunia.com/advisories/product/17364/

The version of RealVNCViewer doesn't seem to be in the Secunia database :-
http://secunia.com/advisories/vendor/647/

Perhaps it's a detection rule error, and Support will correct/advise on Monday.

Hope the foregoing is of some help..........regards.........

--
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Maurice Joyce RE: CrossLoop and vncviewer
Handling Contributor 24th Mar, 2012 21:22
Score: 11559
Posts: 8,883
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Almost certainly a false positive. See these threads:

http://secunia.com/community/forum/thread/show/123...

http://secunia.com/community/forum/thread/show/155...

If in doubt contact Crossloop support with the details of the latest Secunia find. They are helpful & will confirm if it is a false alarm by PSI.

Details of the Advisory are here:
http://secunia.com/advisories/product/2836/



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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CribKing RE: CrossLoop and vncviewer
Member 25th Mar, 2012 22:15
Score: 0
Posts: 5
User Since: 24th Mar 2012
System Score: N/A
Location: CA
Hi Mogs and Maurice,

Thanks for the speedy responses. I guess the answer given here is plenty satisfactory:

http://secunia.com/community/forum/thread/show/155...

Still, I find it odd that I am asked to update a file and not a whole program... Anyway, PSI is a fantastic service!

Thanks a lot,

CribKing
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Maurice Joyce RE: CrossLoop and vncviewer
Handling Contributor 25th Mar, 2012 23:20
Score: 11559
Posts: 8,883
User Since: 4th Jan 2009
System Score: N/A
Location: UK
U have perhaps noted that this problem has been raised numerous times on the Forum of late.

Secunia may well change their file definition tomorrow & on your next full rescan in a few days time it hopefully will not show as an issue for U.

Links to other sufferers are:

http://secunia.com/community/forum/thread/show/123...

http://secunia.com/community/forum/thread/show/123...

http://secunia.com/community/forum/thread/show/123...

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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CribKing RE: CrossLoop and vncviewer
Member 27th Mar, 2012 05:15
Score: 0
Posts: 5
User Since: 24th Mar 2012
System Score: N/A
Location: CA
Hi Maurice,

Thanks for the heads up to those other "sufferers". I had not found those in the search I made prior to posting.

Should I close the thread?

CribKing
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Maurice Joyce RE: CrossLoop and vncviewer
Handling Contributor 27th Mar, 2012 09:35
Score: 11559
Posts: 8,883
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Last edited on 27th Mar, 2012 16:13
I would leave it open as your query has not been fully satisfied. If there is no response from Secunia today I will contact them & post any reply back to this & the other threads..

Hope this helps.

EDIT: If U run a full PSI rescan this problem should be resolved?

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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CribKing RE: CrossLoop and vncviewer
Member 28th Mar, 2012 05:24
Score: 0
Posts: 5
User Since: 24th Mar 2012
System Score: N/A
Location: CA
Hi Maurice,

Nope! Still no joy! Still "stuck" at 99%

PSI still shows vncviewer.exe (1.0.8.2) as insecure and recommends updating to 1.0.9.1.

Thanks,

CribKing
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J.Vemmer RE: CrossLoop and vncviewer
Secunia Official 28th Mar, 2012 09:00
Score: 5
Posts: 20
User Since: 5th Oct 2011
System Score: N/A
Location: Copenhagen, DK
Last edited on 28th Mar, 2012 09:29
Hi,

We have slightly modified our detection rule and after a full rescan should fix your issue.

Please let us know if the issue persists.

--
Kind regards,

Jais Vemmer
xSI Signatures Specialist
CribKing RE: CrossLoop and vncviewer
Member 29th Mar, 2012 02:29
Score: 0
Posts: 5
User Since: 24th Mar 2012
System Score: N/A
Location: CA
Hi Jais,

Thank you for your response. Yes! That did the trick. 100%

Thanks to all those who responded!

CribKing
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Maurice Joyce RE: CrossLoop and vncviewer
Handling Contributor 29th Mar, 2012 08:55
Score: 11559
Posts: 8,883
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Last edited on 30th Mar, 2012 09:54
Pleased to see U finally got fixed up.

On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open.

This will protect your mail box from possible update emails from Forum "tag on" posts

You can of course lock your own threads yourself. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem.

Secunia Support can always reopen threads by applying by email to: support@secunia.com

EDIT: Thread locked at: 08:53 30/03/2012





--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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