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Forum Thread: PSI 3 beta 2, Tray icon red, score 100%; Spybot – Search & Destro...

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Websafe PSI 3 beta 2, Tray icon red, score 100%; Spybot – Search & Destroy problem?
Member 31st Mar, 2012 11:02
Ranking: 79
Posts: 105
User Since: 24th May, 2009
System Score: 100%
Location: NL
Hello all,

After the promise of: “Result view now shows all detected programs” from Secunia Official J. Balle I dared to install the new PSI 3 beta. : )
In common the new PSI 3 runs well.

After a reboot the PSI starts with a red tray icon and a 100 % score.
All programs show: “Updated” except Spybot – Search & Destroy 1.6.2.46 which seems to be stuck into: “Preparing update”.
This seems strange, since there is no update available from Safer-Networking (The Vendor of Spybot-S&D).
Also there is no update according Secunia; link:
http://secunia.com/advisories/product/6406/?task=a...
After deleting the folder C:\Program Files\Spybot - Search & Destroy the tray icon quickly turns green.
Or a new scan also makes the tray icon turn green. Spybot-S&D keeps showing: “Preparing update”.

PSI 2.0.0.3003 has a small problem with Spybot-S&D since it is not possible to open the folder to: C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe from PSI.
PSI 2.0.0.3003 recognises SpybotSD.exe as updated.

A little guessing: SpybotSD.exe 1.6.2.46 has the attributes: RHSA; a hidden system file. Might it be possible PSI has problems to find this file?

Windows XP-home SP3
PSI 3 beta 2 or PSI.exe version 3.0.0.6

To end with: from my opinion the PSI 3 can become a useful successor.

Websafe.

Websafe RE: PSI 3 beta 2, Tray icon red, score 100%; Spybot – Search & Destroy problem?
Member 31st Mar, 2012 17:52
Score: 79
Posts: 105
User Since: 24th May 2009
System Score: 100%
Location: NL
Update

Hello all,

In my post above I was wondering if the problems of PSI 3 beta 2 were related to the hidden system files used by Spybot-SD.
Found a tool to change the attributes of a file and changed all the files (from Spybot – Search & Destroy) with attributes RHSA into A.
Unfortunately this didn't help, PSI 3 beta 2 still starts with a red tray icon and PSI still shows Spybot-S&D as “Preparing update”.
There just seems to be a bug.

Websafe.
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Anthony Wells RE: PSI 3 beta 2, Tray icon red, score 100%; Spybot – Search & Destroy problem?
Expert Contributor 31st Mar, 2012 20:24
Score: 2414
Posts: 3,310
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hi Websafe ,

Not that it will help you directly , but I have a green tray icon and 100% but :-

my NTI CD&Video Maker 7.x display in the Beta 2 (actual version 7.0.0.39) uses a weid orangey icon (could be the original from NTI , I suppose) and tells me that the PSI is "preparing update" ; when I mouse over it I get my "hourggass" busy at work mouse icon .

Don't have time to investigate , but this has been continuous since I installed the Beta .

Maybe support will have a comment on Monday ; I would guess it is linked to their SPS silent updaters , but what do I know .

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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Websafe RE: PSI 3 beta 2, Tray icon red, score 100%; Spybot – Search & Destroy problem?
Member 31st Mar, 2012 21:02
Score: 79
Posts: 105
User Since: 24th May 2009
System Score: 100%
Location: NL
Hello Anthony Wells,

Thanks for your reply.

Similar situation here; when I mouse over the text Spybot – Search & Destroy the hourglass mouse icon appears. There is also a small orange icon which looks like a clock or stop-watch.
Will wait for a comment from support.

Websafe.
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Anthony Wells RE: PSI 3 beta 2, Tray icon red, score 100%; Spybot – Search & Destroy problem?
Expert Contributor 31st Mar, 2012 21:52
Score: 2414
Posts: 3,310
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hi again ,

The icon must be another "inspired" colour choice from Secunia . If you are waiting for a comment , don't hold your breath rather email support and ak them what the weird status means .

Gotta go .

Antho,ny

--


It always seems impossible until its done.
Nelson Mandela
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