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Forum Thread: error when trying to publish any new update package

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dbarrett error when trying to publish any new update package
Member 3rd Apr, 2012 22:37
Ranking: 0
Posts: 11
User Since: 1st Jan, 1970
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Location: US
I posted previously about getting \"failed to publish\" when trying to make a new update package for Firefox 3.6.28. It looks like I can no longer publish ANY update packages. I will go through the steps and click \"publish\" and just get an error window that simply says \"failed to publish\". This happens when I try to publish any update package for any program. I have tried rebooting the server but this has had no effect.

O.Marin RE: error when trying to publish any new update package
Secunia Official 10th Apr, 2012 15:26
Score: 25
Posts: 113
User Since: 4th Aug 2011
System Score: N/A
Location: Copenhagen, DK
Hi,

Sorry for the late reply.

There could be a number of reasons why the package fails to publish. You should enable logging (Configuration -> Settings -> Enable Logging) and try to replicate the error.

If you need any assistance with the error code you can send an email to csc@secunia.com



--
Kind Regards,

Oana Marin
Solution Specialist
Starscream RE: error when trying to publish any new update package
Member 11th Apr, 2012 05:27
Score: 1
Posts: 9
User Since: 10th Nov 2011
System Score: N/A
Location: CA
I've run into a similar issue with my CSI publishing to SCCM/WSUS. I was told that there was a limitation within WSUS on the number of vendor/product names that could be populated within WSUS. I was told to delete some of the packages in CSI/WSUS and only then I was able to create new updates. Once I hit some limit again, I would get the failed to publish error. Unfortunately, I don't know what the limit is or how else to get around this. It would be ideal if I could create all the updates visible in CSI, but that doesn't seem possible.
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dbarrett error when trying to publish any new update package
Member 12th Apr, 2012 14:41
Last edited on 12th Apr, 2012 14:41 @ O. Marin:

I enabled error logging and this is what the log shows:


\"Publishing operation failed because the console and remote server versions do not match.\"
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O.Marin RE: error when trying to publish any new update package
Secunia Official 23rd Apr, 2012 16:13
Score: 25
Posts: 113
User Since: 4th Aug 2011
System Score: N/A
Location: Copenhagen, DK
The error suggests that there is a mismatch between the WSUS Administrative Console that you have installed on the computer where you have Secunia CSI and WSUS.

You should check if the versions are the same and upgrade to the same version.

If both consoles have the same versions then you might be missing this hotfix:
http://support.microsoft.com/?kbid=2530678

Let me know if you still have problems,

--
Kind Regards,

Oana Marin
Solution Specialist

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