Forum Thread: Adobe Shockwave Player Install Solution not working

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This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Shockwave Player 11.x

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jckinnick Adobe Shockwave Player Install Solution not working
Member 11th Apr, 2012 04:38
Ranking: 4
Posts: 161
User Since: 21st May, 2010
System Score: N/A
Location: N/A
When i try and install it says error not marked for installation.

Maurice Joyce RE: Adobe Shockwave Player Install Solution not working
Handling Contributor 11th Apr, 2012 18:56
Score: 11925
Posts: 9,147
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Can U please publish the Troubleshoot Report & I will try to help?


FINDING A FILE PATH USING PSI VERSION 2

From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

As an EXAMPLE the end result U post to the Forum should look something like this:
---START---

Program Name:
Adobe Flash Player 11.x

Security State:
Patched

Download Link:
http://fpdownload.adobe.com/get/flashplayer/curren...

Instances Found:
C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_20 2_228.ocx, version: 11.2.202.228 (ActiveX)

Last System Scan (localtime):
3. Apr 2012, 09:25

Operating System:
Microsoft Windows 7

---END---


Update 15 09:31 04/04/2012

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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