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Forum Thread: I can't manually update.

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whyttedragun I can't manually update.
Member 23rd May, 2012 05:28
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Posts: 3
User Since: 23rd May, 2012
System Score: N/A
Location: US
For the last few days, PSI has been telling me that I need to manually update Microsoft Excel 2010 (C:\Program Files (x86)\Microsoft Office\Office14 - Installed Version 14.0.4734.1000) and Microsoft Visio 2010 Viewer(same path as excel, installed version 14.0.4730.1010). When I click on the manual update link, it opens windows update, which says there are no updates available.

I'm using 64 bit Windows 7 Professional with Service Pack 1, Intel i7 processor with 6gb RAM
This is occurring in PSI beta 3.

taffy078 RE: I can't manually update.
Contributor 23rd May, 2012 09:37
Score: 408
Posts: 1,335
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Hi. Anything here for you?

http://secunia.com/community/forum/thread/show/126...

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: I can't manually update.
Handling Contributor 23rd May, 2012 11:44
Score: 11743
Posts: 8,999
User Since: 4th Jan 2009
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Location: UK
Those file versions are well out of date.

We need to know more detail of your installation.

Open Excel>Help

Look in the right hand pane to research this detail:

1. Is it Activated?
2. What version number is under About Microsoft Excel
3. Under the version number is the wording "Additional Version & Copyright Detail">click that

What exact details are given for the version number & Office Suite in use which should look something like this:

Microsoft Excel 2010 (14.0.6117.5003)SP1 MSO (14.0.6117.5000) Part of Microsoft Office Professional

4. Further down in the same box is the licence details.

I assume it is licenced to you & there is a 20 figure Product ID?


--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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whyttedragun RE: I can't manually update.
Member 23rd May, 2012 17:35
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Location: US
I hadn't seen that thread. I tried all the links and none of them worked.
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whyttedragun RE: I can't manually update.
Member 23rd May, 2012 17:42
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Posts: 3
User Since: 23rd May 2012
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Location: US
It is activated.
Version number is 14.0.4734.100 (32 bit)
Microsoft Excel 2010 (14.0.4734.1000) MSO (14.0.4734.1000)
Part of Microsoft Office Professional Plus 2010
My wife is the one that installed it, so it's licensed to her, but there is a product ID.
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Maurice Joyce RE: I can't manually update.
Handling Contributor 23rd May, 2012 18:49
Score: 11743
Posts: 8,999
User Since: 4th Jan 2009
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Location: UK
Last edited on 23rd May, 2012 18:50
Does not look like U have Office SP1 installed. Details here + a link to the 32 Bit version of Office which U may require:

http://support.microsoft.com/kb/2460049

32 Bit link:
http://www.microsoft.com/en-us/download/details.as...

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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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