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Forum Thread: Error -2147352319 in SecuniaPackage.log

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SmithJoe Error -2147352319 in SecuniaPackage.log
Contributor 23rd May, 2012 10:52
Ranking: 143
Posts: 36
User Since: 14th Jun, 2011
System Score: N/A
Location: DE
Last edited on 23rd May, 2012 11:00

I've some machines that try to install the same three updates again and again. All the updates fail with error -2147352319 in the SecuniaPackage.log but the windowsupdate.log show that they returned error 0.

Any ideas?

edit:

http://support.microsoft.com/kb/310939/en-us?fr=1

maybe this describes the problem????

taffy078 RE: Error -2147352319 in SecuniaPackage.log
Contributor 23rd May, 2012 11:21
Score: 408
Posts: 1,335
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Hi. I usually try not to reply to CSI queries, leaving them to the experts here.

But as you mention three updates that your PCs are trying to install again and again, I have to wonder if they are the three .NET framework updates referred to here:

http://secunia.com/community/forum/thread/show/126...

It would be a huge co-incidence if they're not the ones that you're having problems with but, again, I would stress that I am simply trying to be helpful. If I'm wrong then I apologise, before one of the exp[erts shoots me down!! ;)0

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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SmithJoe RE: Error -2147352319 in SecuniaPackage.log
Contributor 23rd May, 2012 20:08
Score: 143
Posts: 36
User Since: 14th Jun 2011
System Score: N/A
Location: DE
on 23rd May, 2012 11:21, taffy078 wrote:
Hi. I usually try not to reply to CSI queries, leaving them to the experts here.

But as you mention three updates that your PCs are trying to install again and again, I have to wonder if they are the three .NET framework updates referred to here:

http://secunia.com/community/forum/thread/show/126...

It would be a huge co-incidence if they're not the ones that you're having problems with but, again, I would stress that I am simply trying to be helpful. If I'm wrong then I apologise, before one of the exp[erts shoots me down!! ;)0


Thanks for your reply, but the updates i'm talking about are not from MS. They are 3rd party app updates that have been created with secunia csi and deployed with wsus.
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taffy078 RE: Error -2147352319 in SecuniaPackage.log
Contributor 23rd May, 2012 22:36
Score: 408
Posts: 1,335
User Since: 26th Feb 2009
System Score: 100%
Location: UK
thanks, and sorry!

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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SmithJoe RE: Error -2147352319 in SecuniaPackage.log
Contributor 30th May, 2012 12:24
Score: 143
Posts: 36
User Since: 14th Jun 2011
System Score: N/A
Location: DE
any offical advice ?
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O.Marin RE: Error -2147352319 in SecuniaPackage.log
Secunia Official 31st May, 2012 15:34
Score: 30
Posts: 116
User Since: 4th Aug 2011
System Score: N/A
Location: Copenhagen, DK
Hi,

Thank you for your post.

What applications are you trying to install?

From what I can see in the Microsoft link provided the error (-2147352319) is a script error. Did you customize the updates or did you follow the default configuration?

--
Kind Regards,

Oana Marin
Solution Specialist
SmithJoe RE: Error -2147352319 in SecuniaPackage.log
Contributor 31st May, 2012 19:40
Score: 143
Posts: 36
User Since: 14th Jun 2011
System Score: N/A
Location: DE
i used default definitions provided by secunia. If i remember it correctly those were Irfanview, Adobe Shockwave & Adobe Air 3.x in their most recent versions. I tried installing the updates seperatly but it didn't make any difference. I could see that the computers tried to install the updates several times as we have a policy to install updates every day at a certain time.
Rebooting the computers didn't make any difference. Up till now i've seen it on 3 computers, but that was more of a coincidence, so a lot more computers could have that problem.
Imho it's not good that updates that return an error code are not recognized as failed updates, because we don't have any tools to recognize them properly.

Thanks

Joe
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O.Marin RE: Error -2147352319 in SecuniaPackage.log
Secunia Official 8th Jun, 2012 14:13
Score: 30
Posts: 116
User Since: 4th Aug 2011
System Score: N/A
Location: Copenhagen, DK
Hi Joe,

This issue hasn't been reported by any of our customers so it might be something connected to your environment.

You should open a support case (send an email to csc@secunia.com) and either my colleagues or I will be happy to assist you with troubleshooting.


--
Kind Regards,

Oana Marin
Solution Specialist

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