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| SmithJoe | Error -2147352319 in SecuniaPackage.log |
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23rd May, 2012 10:52 |
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Ranking: 143 Posts: 33 User Since: 14th Jun, 2011 System Score: N/A Location: DE Last edited on 23rd May, 2012 11:00 |
I've some machines that try to install the same three updates again and again. All the updates fail with error -2147352319 in the SecuniaPackage.log but the windowsupdate.log show that they returned error 0. Any ideas? edit: http://support.microsoft.com/kb/310939/en-us?fr=1 maybe this describes the problem???? |
| taffy078 | RE: Error -2147352319 in SecuniaPackage.log | ||||||||
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23rd May, 2012 11:21 | ||||||||
| Score: 399 Posts: 1,200 User Since: 26th Feb 2009 System Score: 100% Location: UK |
Hi. I usually try not to reply to CSI queries, leaving them to the experts here. But as you mention three updates that your PCs are trying to install again and again, I have to wonder if they are the three .NET framework updates referred to here: http://secunia.com/community/forum/thread/show/126... It would be a huge co-incidence if they're not the ones that you're having problems with but, again, I would stress that I am simply trying to be helpful. If I'm wrong then I apologise, before one of the exp[erts shoots me down!! ;)0 -- taffy078, West Yorkshire, UK Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003 Laptop: Win 7 / IE9 / PSI v2.0.0.3003 |
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| SmithJoe | RE: Error -2147352319 in SecuniaPackage.log | ||||||||
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23rd May, 2012 20:08 | ||||||||
| Score: 143 Posts: 33 User Since: 14th Jun 2011 System Score: N/A Location: DE |
on 23rd May, 2012 11:21, taffy078 wrote: Hi. I usually try not to reply to CSI queries, leaving them to the experts here. But as you mention three updates that your PCs are trying to install again and again, I have to wonder if they are the three .NET framework updates referred to here: http://secunia.com/community/forum/thread/show/126... It would be a huge co-incidence if they're not the ones that you're having problems with but, again, I would stress that I am simply trying to be helpful. If I'm wrong then I apologise, before one of the exp[erts shoots me down!! ;)0 Thanks for your reply, but the updates i'm talking about are not from MS. They are 3rd party app updates that have been created with secunia csi and deployed with wsus. |
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| taffy078 | RE: Error -2147352319 in SecuniaPackage.log | ||||||||
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23rd May, 2012 22:36 | ||||||||
| Score: 399 Posts: 1,200 User Since: 26th Feb 2009 System Score: 100% Location: UK |
thanks, and sorry! -- taffy078, West Yorkshire, UK Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003 Laptop: Win 7 / IE9 / PSI v2.0.0.3003 |
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| SmithJoe | RE: Error -2147352319 in SecuniaPackage.log | ||||||||
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30th May, 2012 12:24 | ||||||||
| Score: 143 Posts: 33 User Since: 14th Jun 2011 System Score: N/A Location: DE |
any offical advice ? | ||||||||
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| O.Marin | RE: Error -2147352319 in SecuniaPackage.log |
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31st May, 2012 15:34 |
| Score: 25 Posts: 113 User Since: 4th Aug 2011 System Score: N/A Location: Copenhagen, DK |
Hi, Thank you for your post. What applications are you trying to install? From what I can see in the Microsoft link provided the error (-2147352319) is a script error. Did you customize the updates or did you follow the default configuration? -- Kind Regards, Oana Marin Solution Specialist |
| SmithJoe | RE: Error -2147352319 in SecuniaPackage.log | ||||||||
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31st May, 2012 19:40 | ||||||||
| Score: 143 Posts: 33 User Since: 14th Jun 2011 System Score: N/A Location: DE |
i used default definitions provided by secunia. If i remember it correctly those were Irfanview, Adobe Shockwave & Adobe Air 3.x in their most recent versions. I tried installing the updates seperatly but it didn't make any difference. I could see that the computers tried to install the updates several times as we have a policy to install updates every day at a certain time. Rebooting the computers didn't make any difference. Up till now i've seen it on 3 computers, but that was more of a coincidence, so a lot more computers could have that problem. Imho it's not good that updates that return an error code are not recognized as failed updates, because we don't have any tools to recognize them properly. Thanks Joe |
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| O.Marin | RE: Error -2147352319 in SecuniaPackage.log |
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8th Jun, 2012 14:13 |
| Score: 25 Posts: 113 User Since: 4th Aug 2011 System Score: N/A Location: Copenhagen, DK |
Hi Joe, This issue hasn't been reported by any of our customers so it might be something connected to your environment. You should open a support case (send an email to csc@secunia.com) and either my colleagues or I will be happy to assist you with troubleshooting. -- Kind Regards, Oana Marin Solution Specialist |
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