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Forum Thread: How to delete duplicate profiles for same person

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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LizardLips How to delete duplicate profiles for same person
Member 28th May, 2012 03:04
Ranking: 0
Posts: 1
User Since: 26th May, 2012
System Score: N/A
Location: N/A
From within launched PSI I set up a community profile to address a problem with an
urecognized browser. It did not require a password to set up. I could not access the forum from there because my web browser was not associated. I then went directly to PSI forums by internet search. In order to enter the forum I needed to enter my user name (set up as above) and a password. Well I never had a password, so I made one up and re-entered user name with password and got message that the user name was already in use. But it was me!!! I was that user name!. So now I have two user names, but only one community user name that I can't use when going directly to the forums.
How can I rectify this issue? I want to have my community user name associated with the password and e-mail address i provided in the forum.

Cheri

Maurice Joyce RE: How to delete duplicate profiles for same person
Handling Contributor 28th May, 2012 14:32
Score: 10510
Posts: 8,071
User Since: 4th Jan 2009
System Score: 100%
Location: UK
There are known problems with profiles - which version of PSI are U using?

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 10 for Windows 7
16GB RAM
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This user no longer exists RE: How to delete duplicate profiles for same person
Member 28th May, 2012 17:56
I'm using Version 2
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This user no longer exists RE: How to delete duplicate profiles for same person
Member 28th May, 2012 17:58
That would be version 2.0.0.1003 to be specific
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Maurice Joyce RE: How to delete duplicate profiles for same person
Handling Contributor 28th May, 2012 21:37
Score: 10510
Posts: 8,071
User Since: 4th Jan 2009
System Score: 100%
Location: UK
Cheri
Are U Cowlips & Lizardlips?

If so which one do U prefer?

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 10 for Windows 7
16GB RAM
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This user no longer exists RE: How to delete duplicate profiles for same person
Member 29th May, 2012 00:44
Maurice,

Yes, I am both, but prefer LizardLips as my community and forum persona using the same e-mail and password. Can you fix it for me?
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Maurice Joyce RE: How to delete duplicate profiles for same person
Handling Contributor 29th May, 2012 11:17
Score: 10510
Posts: 8,071
User Since: 4th Jan 2009
System Score: 100%
Location: UK
Cheri,
As explained there were/are minor issues with registration using version 2.

I have written to Secunia Support & asked them to try & fix it for you.

Hope this helps - keep the thread open & hopefully they will respond in due course.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 10 for Windows 7
16GB RAM
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E.Jeppesen RE: How to delete duplicate profiles for same person
Secunia Official 29th May, 2012 12:32
Score: 165
Posts: 496
User Since: 24th Nov 2008
System Score: N/A
Location: Copenhagen, DK
Hi Cheri
To have one of your profiles deleted, please send us an email from the email address associated with the profile you wish to have deleted. Please state in the email that you wish to have your profile deleted.
Email: support@secunia.com

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