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Forum Thread: Removing a Secunia Manual Update Alert

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mimirisa Removing a Secunia Manual Update Alert
Member 9th Jul, 2012 01:11
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Posts: 5
User Since: 17th Oct, 2010
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Secunia lists that I need to do a manual update on Cisco WebEx Recorder Player Format. An update is not available from that site. How can I get rid of that Secunia alert? I am not even sure why I have WebEx on my laptop. It may have come with it originally.

Maurice Joyce RE: Removing a Secunia Manual Update Alert
Handling Contributor 9th Jul, 2012 19:04
Score: 11701
Posts: 8,947
User Since: 4th Jan 2009
System Score: N/A
Location: UK
We really require to see the path PSI is giving U to reply with a safe solution.

FINDING A FILE PATH USING PSI

VERSION 2


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

VERSION 3
This version does not have an easy method but there are alternative ways to publish the path.

Open PSI>once open select Show Programs.
U will now see a page full of programme icons.
Right click on the icon that represents the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
U now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.

If using PSI 3 please include the OS in use & SP.

Update 22 17:59 09/07/2012









--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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ddmarshall RE: Removing a Secunia Manual Update Alert
Dedicated Contributor 9th Jul, 2012 21:21
Score: 1208
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User Since: 8th Nov 2008
System Score: 98%
Location: UK
This is probably the vulnerability that PSI has found:
http://tools.cisco.com/security/center/content/Cis...

There is a link there to the WebEx site. http://www.webex.com/play-webex-recording.html
You have to download the whole thing again.

There is an explanation in the advisory of how the player could have been automatically installed and what to do in that case.

--
This answer is provided “as-is.” You bear the risk of using it.
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mimirisa RE: Removing a Secunia Manual Update Alert
Member 10th Jul, 2012 03:37
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Do I want to download the ARF file or the WRF file for Windows 7? Thanks.
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mimirisa RE: Removing a Secunia Manual Update Alert
Member 10th Jul, 2012 03:40
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User Since: 17th Oct 2010
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I have Secunia PSI Beta and cannot figure out how to get to the dashboard. Please be more specific. Thanks.
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Maurice Joyce RE: Removing a Secunia Manual Update Alert
Handling Contributor 10th Jul, 2012 11:27
Score: 11701
Posts: 8,947
User Since: 4th Jan 2009
System Score: N/A
Location: UK
If U are referring to my post I do not mention dashboard for version 3. As stated above this is what U need to do for that version

VERSION 3
This version does not have an easy method but there are alternative ways to publish the path.

Open PSI>once open select Show Programs.
U will now see a page full of programme icons.
Right click on the icon that represents the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
U now have 2 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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mimirisa RE: Removing a Secunia Manual Update Alert
Member 11th Jul, 2012 01:52
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User Since: 17th Oct 2010
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Here is the information you requested

File Location C:\ProgramData\WebEx\932 Version 2.6.14.4




Thanks. Risa
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Maurice Joyce RE: Removing a Secunia Manual Update Alert
Handling Contributor 11th Jul, 2012 02:29
Score: 11701
Posts: 8,947
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Risa,
Looks like a bit of dross to me.

Open PSI>once open select Show Programs.

U will now see a page full of programme icons.

Right click on the icon that represents the programme in error>select Show Details - that will open a box showing C:\ProgramData\WebEx\932 Version 2.6.14.4.

Double click on C:\ProgramData\WebEx\932 Version 2.6.14.4

That will open Windows Explorer & U will see that file. Right click on it & select delete.

Now run a full PSI scan & the problem should be resolved.


--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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mimirisa RE: Removing a Secunia Manual Update Alert
Member 12th Jul, 2012 03:51
Score: 0
Posts: 5
User Since: 17th Oct 2010
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When I double click on the path it takes me to My Comuter and I do not see a file with the exact name of the path. Am I to delete the file that is at the end of the list that simply says WebEx?

Thanks.
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Maurice Joyce RE: Removing a Secunia Manual Update Alert
Handling Contributor 12th Jul, 2012 08:42
Score: 11701
Posts: 8,947
User Since: 4th Jan 2009
System Score: N/A
Location: UK
If U have done it correctly it should open Windows Explorer & show U the file. Just to be on the safe side rename the WEBEX file U have found.

To do that right click on WebEx>select Rename>& then rename it WebEX _ OLD.

Now complete a full rescan.

If that cures it U are secure again. If the PC works OK over the next few days (it should) then U can always find it again & then delete it.

If things go slightly pearshaped (unlikely) U can always reverse the rename action.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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