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Relating to this vendor: Adobe Systems |
And, this specific program: Adobe Flash Player 11.x |
| progan01 | Manual Update of Flash Player 11.x (NPAPI) Not Working |
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3rd Aug, 2012 23:28 |
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Ranking: 0 Posts: 19 User Since: 25th Oct, 2010 System Score: N/A Location: US |
Twice now, five days apart, PSI v. 3.0 informs me that a manual update of the Adobe Flash Player is required. When I open PSI, I find a button to update Flash Player 11.x (NPAPI). Clicking on this causes the display to show 'Installing...' but no actual progress is detectable. Indeed, the display remains as long as the program remains open. I've manually updated Adobe Flash Player from the Adobe Downloads page but this has not altered the behavior I see here. Manual Update seems not to be working for Flash Player in PSI v. 3.0. Has anyone else seen this issue? I am running a homebuilt computer with an ASUS motherboard, 64 Gb RAM with WIndows 7 64-bit Professional. My connection to the Internet is DSL. I have an extensive security suite of several packages which I do not identify under my current security protocol. |
| Maurice Joyce | RE: Manual Update of Flash Player 11.x (NPAPI) Not Working | ||||||||
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4th Aug, 2012 00:09 | ||||||||
| Score: 10500 Posts: 8,063 User Since: 4th Jan 2009 System Score: 100% Location: UK |
What is the path of the file PSI is trying to update? Open PSI>once open select Show Programs. U will now see a page full of programme icons or a list. Right click on the icon or item that represents the programme in error>select Show Details - that will open a box showing the path & version number of the offending file. U now have 2 options: 1. Write down the exact file path & install version - return to the Forum & type that information. 2. Take a screen shot & publish that. -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| progan01 | RE: Manual Update of Flash Player 11.x (NPAPI) Not Working | ||||||||
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4th Aug, 2012 00:57 | ||||||||
| Score: 0 Posts: 19 User Since: 25th Oct 2010 System Score: N/A Location: US |
Thank you, Maurice. I get in fact two paths: C;\Users\Pete Rogan\AppData\Local\AOL\AIM\NPSWF32.dll C;\Users\Pete Rogan\AppData\Local\AOL\AIM\update\NPSWF32.dll Installed version for both is 11.1.102.63 (NPAPI) Should I ignore the PSI result and just update AIM? |
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| Maurice Joyce | RE: Manual Update of Flash Player 11.x (NPAPI) Not Working | ||||||||
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4th Aug, 2012 01:38 | ||||||||
| Score: 10500 Posts: 8,063 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Once U update AIM & run a rescan it should clear the issue. -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| progan01 | RE: Manual Update of Flash Player 11.x (NPAPI) Not Working | ||||||||
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4th Aug, 2012 03:39 | ||||||||
| Score: 0 Posts: 19 User Since: 25th Oct 2010 System Score: N/A Location: US |
The program in question was the stand-alone AIM chat program, which I do not use. Removing it and rescanning revealed no problem. Apparently AOL does not update its chat utility when Flash updates. Not to be forgotten. The problem is resolved. Thank you, Maurice. ---->P! |
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| Maurice Joyce | RE: Manual Update of Flash Player 11.x (NPAPI) Not Working | ||||||||
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4th Aug, 2012 07:48 | ||||||||
| Score: 10500 Posts: 8,063 User Since: 4th Jan 2009 System Score: 100% Location: UK Last edited on 5th Aug, 2012 02:12 |
Pleased to see U are all fixed up. On that basis, I will lock this thread for U sometime tomorrow unless U post back asking for it to be left open. This will protect your mail box from possible update emails from "tag on" posts You can of course lock threads U have created. Just click the ACCEPT button in the post of the helper who offered U the best solution/advice to solve your problem. Secunia Support can always reopen threads by applying by email to: support@secunia.com Have a nice weekend. EDIT Thread locked at: 01:12 05/08/2012 -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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