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Forum Thread: PSI 3 will not begin scan

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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PSI

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SFtex PSI 3 will not begin scan
Member 6th Aug, 2012 05:02
Ranking: 1
Posts: 13
User Since: 15th Jul, 2012
System Score: N/A
Location: US
I recently reinstalled PSI 3 on my WIndows 7 desktop PC. After having removed prior PSI 3'
s, I ensured my registry did not have any references to Secunia. Within Internet Options, Security, https://*.secunia.com is listed within the trusted sights. Secunia PSI agent is listed within services.msc as an automatic start. I do not use a proxy for my home pc.

When I ran my first PSI scan, it merely states "preparing scan". My task manager lists psi.exe 32 and psi_tray.exe. There is not any reference to SUI.

Any suggestions for completing a scan?

Post "RE: PSI 3 will not begin scan" has been selected as an answer.
Maurice Joyce RE: PSI 3 will not begin scan
Handling Contributor 6th Aug, 2012 15:40
Score: 10510
Posts: 8,072
User Since: 4th Jan 2009
System Score: 100%
Location: UK
I assume this is a follow on from here?
https://secunia.com/community/forum/thread/show/13...

Open PSI>click Settings (bottom of interface)>Mouse over Scan individual Drives - are your drives listed?

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 10 for Windows 7
16GB RAM
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SFtex RE: PSI 3 will not begin scan
Member 7th Aug, 2012 05:04
Score: 1
Posts: 13
User Since: 15th Jul 2012
System Score: N/A
Location: US
There are not any drives listed. What causes this? I hope you have helpful information.

Thank you.
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Maurice Joyce RE: PSI 3 will not begin scan
Handling Contributor 7th Aug, 2012 10:07
Score: 10510
Posts: 8,072
User Since: 4th Jan 2009
System Score: 100%
Location: UK
It will not work unless the drives are showing. To date there is no known cure to my knowledge - I remain unsure which file(s) have been removed that causes this problem.

I have this problem with an old XP PC which I know was definitely caused by my testing of various alleged Registry Cleaners. Do U use or have U used a Registry Cleaner/Optimiser?

I have been working on a repair for months. @Negali is also working on a solution here as well:

https://secunia.com/community/forum/thread/show/13...

If U want to use PSI I would suggest U drop back to the fully supported version 1.5.0.2 which should work. The link is below my Signature Block. Just activate it & let Secunia uninstall your current version/install the new.

Will be interested on how U get on.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 10 for Windows 7
16GB RAM
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