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Forum Thread: another Adobe Reader vX.10.1.4 update problem.

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Reader X 10.x

This thread has been marked as locked.
taffy078 another Adobe Reader vX.10.1.4 update problem.
Contributor 22nd Aug, 2012 09:27
Ranking: 408
Posts: 1,352
User Since: 26th Feb, 2009
System Score: 100%
Location: UK
My problem is different to that reported by Groucho7 below so I've started this thread.
(Apologies for using 'Open Discussions' but 'Programs' was taking ages to even get as far as populating 'Vendor' there.)

(b)http://secunia.com/community/forum/thread/show/131...(/b)

Secunia has just alerted me to update Reader v10.1.3.2.3 to vX.10.1.4.

I tried the Adobe Download site. Got timed-out first time, tried again and got this message:
"The feature you are trying to use is on a network resourse that is unavailable."
I clicked OK to try again but the message re-appeared.

Finally I got "Adobe Reader Installation error. Error 1706. No valid source could be found for product Adobe Reader X (10.1.4.). The Windows Installer cannot continue.”

I'll contact Adobe about it but in the meantime I am wondering if anyone else has had this.

PS No problems update Shockwave.

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taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003

Maurice Joyce RE: another Adobe Reader vX.10.1.4 update problem.
Handling Contributor 22nd Aug, 2012 10:39
Score: 11865
Posts: 9,101
User Since: 4th Jan 2009
System Score: N/A
Location: UK
I have moved the thread for U.

Just tested the install on my XP SP3 test PC & all appears in order.

Actions taken in the test:

a. Uninstalled the old version.
b. Used this link to download the latest version & saved it to Desktop.
http://get.adobe.com/uk/reader/
c. Closed all unnecessary programmes.
d. Activated the installer from the desktop.
e. On completion the browser opened & Adobe informed me that a successful install had been achieved.
f. Ran a full PSI scan - it shows correctly.


--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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ddmarshall RE: another Adobe Reader vX.10.1.4 update problem.
Dedicated Contributor 22nd Aug, 2012 12:26
Score: 1219
Posts: 971
User Since: 8th Nov 2008
System Score: 98%
Location: UK
I find the quickest way to update Adobe Reader is to use 'Check for Updates' on the Help menu of the program. It may be a smaller download.

For some reason, this update has asked for a reboot on every computer I've installed it on.

I'm surprised it's not updated itself by now. The update was released on 14th August.

In case you missed it, there were Flash Player and Air updates yesterday. Pick them up while you're hanging round the Adobe site.

--
This answer is provided “as-is.” You bear the risk of using it.
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taffy078 RE: another Adobe Reader vX.10.1.4 update problem.
Contributor 22nd Aug, 2012 14:07
Score: 408
Posts: 1,352
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Last edited on 22nd Aug, 2012 14:16
Thank you, both, and to Maurice for putting my thread into the proper place.

I remember well from Maurice's "chocolate teapot" days (just after I came here) that Adobe was one of the biggest culprits for installing the latest version of a program without removing the old, "at risk" version. I thought they'd got over that problem . . which is why I hadn't removed the old Reader before installing the latest one.

So the problem is down to silly old me! But, hey - let''s have some consistency, Adobe, or better instructions on your download page.

My old friend FileHippo found Air & Flash Player but thanks anyway for the heads-up ddmarshall.

BTW the advice on the Adobe forum was to use the Acrobat Cleaner Tool and then the offline installer. But luckily I saw that you shouldn't use the Cleaner Tool until you've first tried to uninstall the program. Good job I saw that!

Thanks again


Editted to add that Revo saw off the old Reader and the new one then downloaded sweetly!

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: another Adobe Reader vX.10.1.4 update problem.
Handling Contributor 22nd Aug, 2012 15:02
Score: 11865
Posts: 9,101
User Since: 4th Jan 2009
System Score: N/A
Location: UK
@Taffy
I note U are using a version of PSI that does not give a true picture in the Secure Browsing page.

Please be aware that both Adobe Flash & Reader are "User fully patched but awaiting vulnerability updates from Adobe"

These Advisories refer:

Reader: https://secunia.com/advisories/50290/

Flash: https://secunia.com/advisories/47161/

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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guit30 RE: another Adobe Reader vX.10.1.4 update problem.
Member 24th Aug, 2012 09:28
Score: -9
Posts: 8
User Since: 2nd Jul 2012
System Score: 100%
Location: US
I had this same problem yesterday, Secunia fixed it for me, what a great program
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taffy078 RE: another Adobe Reader vX.10.1.4 update problem.
Contributor 24th Aug, 2012 09:53
Score: 408
Posts: 1,352
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Thanks Maurice.

I didn't change to PSI3 as there appeared to be some points of contentions highlighted here in the forum. I imagine (with my limited knowledge!) that the auto-update facility is less important to me than the full secure browsing notifications. If so, perhaps I should revert to PSI v1.5.0.2

Does this seem sensible? What would be the downside? (I can't find any Comparison Guide to these PSI products.)

I came here this morning to post a problem in downloading an update to Microsoft XML Core Services but I see there's a big thread about that so I'll mosey over to that one now!

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: another Adobe Reader vX.10.1.4 update problem.
Handling Contributor 24th Aug, 2012 10:11
Score: 11865
Posts: 9,101
User Since: 4th Jan 2009
System Score: N/A
Location: UK
@taffy,
Not much in it. Version 1.5 uses Adobe Flash if U want to see all the graphics. Given some have Flash switched off most of the time that could a downside.

As explained 2.0.0.3003 gives much more detail in the Secure Browsing page than 2.0.0.4003.

All my install links work - take your pick!!!

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Maurice Joyce

RE: another Adobe Reader vX.10.1.4 update problem.
[+]
This reply has been deleted
taffy078 RE: another Adobe Reader vX.10.1.4 update problem.
Contributor 24th Aug, 2012 13:09
Score: 408
Posts: 1,352
User Since: 26th Feb 2009
System Score: 100%
Location: UK
thank you once again, Maurice.

Just one final question! Do I need to uninstall PSI (2.0.0.4003) first before installing 2.0.0.4003?



--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: another Adobe Reader vX.10.1.4 update problem.
Handling Contributor 24th Aug, 2012 13:18
Score: 11865
Posts: 9,101
User Since: 4th Jan 2009
System Score: N/A
Location: UK
No - click the link of the version U want & let Secunia do the rest.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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