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Forum Thread: PSI found programs that are no longer installed.

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slawson2000	PSI found programs that are no longer installed.
	28th Sep, 2012 02:38
Ranking: 0 Posts: 16 User Since: 28th Sep, 2012 System Score: N/A Location: US	PSI is altering me to update Office 2000 (word, excel, Outlook, etc). These are not installed on my computer. Where is PSI finding this information? I have a newer version of office installed. I would prefer to fix it so that PSI does not find it as opposed to PSI ignoring it. Thanks in advance.

Maurice Joyce	RE: PSI found programs that are no longer installed.
	28th Sep, 2012 09:59
Score: 10542 Posts: 8,118 User Since: 4th Jan 2009 System Score: 100% Location: UK	What path does PSI give U? FINDING A FILE PATH USING PSI VERSION 2 From the DASHBOARD page click on SCAN RESULTS. 1. This will list all your programmes with a + to the left of each programme. 2. Click the + sign next to the item that U want help with. 3. This will reveal the path under DETECTED INSTANCES. 4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V) VERSION 3 This version does not have such an easy method to publish the path. Open PSI>once open select Show Programs. U will now see a page full of programme icons or a list. Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file. U now have 2 options: 1. Write down the exact file path & install version - return to the Forum & type that information. 2. Take a screen shot & publish that. Update 33 08:58 28/09/2012 -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 SP1 16GB RAM
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