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Forum Thread: Mozilla Thunderbird 14.0

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor: Mozilla Foundation

And, this specific program: Mozilla Firefox 14.x

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KarenKrupka	Mozilla Thunderbird 14.0
	28th Oct, 2012 18:03
Ranking: 0 Posts: 1 User Since: 25th Jun, 2009 System Score: N/A Location: N/A	PSI is showing Mozilla Thunderbird 14.0 as needing updating but I already have version 16.0 and it is showing as up to date. PSI does not provide a link to update, it is telling me to contact support, but nothing opens when I try to open the link. Anyone have any ideas?

Maurice Joyce	RE: Mozilla Thunderbird 14.0
	28th Oct, 2012 19:03
Score: 10493 Posts: 8,055 User Since: 4th Jan 2009 System Score: 100% Location: UK	What path is PSI giving you? FINDING A FILE PATH USING PSI VERSION 2 From the DASHBOARD page click on SCAN RESULTS. 1. This will list all your programmes with a + to the left of each programme. 2. Click the + sign next to the item that U want help with. 3. This will reveal the path under DETECTED INSTANCES. 4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V) VERSION 3 This version does not have such an easy method to publish the path. Open PSI>once open select Show Programs. U will now see a page full of programme icons or a list. Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file. U now have 2 options: 1. Write down the exact file path & install version - return to the Forum & type that information. 2. Take a screen shot & publish that. Last Reviewed 20:17 22/10/2012 -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM
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