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Forum Thread: PSI 3.0 "forgets" scan results after PC restart
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| Mike406 | PSI 3.0 "forgets" scan results after PC restart |
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28th Oct, 2012 22:05 |
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Ranking: 0 Posts: 14 User Since: 27th Aug, 2009 System Score: 100% Location: US |
I've used PSI for years now and have recently upgraded (from 2.0) to 3.0 to see what's new. I like the new interface and all that, but it doesn't seem to remember my scans. I did a full scan last night and when I turned my PC on this morning PSI reported I had never done any scan. Scanned again, and after restarting a few hours later, the icon was red again and reported as I never did a scan. I have never experienced this issue with any other version of PSI. My OS is Windows 7 Professional x64 -Mike |
| Maurice Joyce | RE: PSI 3.0 "forgets" scan results after PC restart | ||||||||
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29th Oct, 2012 00:28 | ||||||||
| Score: 10510 Posts: 8,071 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Mike, Worth looking at your User ID to see if this has been corrupted by the install of V3. It is located here: HKEY_CURRENT_USER\Software\Secunia\PSI It should look like this: https://akkkug.bay.livefilestore.com/y1p1FS5on3fMx... -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| Mike406 | RE: PSI 3.0 "forgets" scan results after PC restart | ||||||||
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29th Oct, 2012 01:01 | ||||||||
| Score: 0 Posts: 14 User Since: 27th Aug 2009 System Score: 100% Location: US |
Hi Maurice, thanks for that tip. My userid appears to be normal and is a string of 50 characters. | ||||||||
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| Maurice Joyce | RE: PSI 3.0 "forgets" scan results after PC restart | ||||||||
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29th Oct, 2012 01:06 | ||||||||
| Score: 10510 Posts: 8,071 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Mike, That was just a shot in the dark. Does the log file give any clues? It is located in the filing system of PSI via Windows Explorer. -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| Mike406 | RE: PSI 3.0 "forgets" scan results after PC restart | ||||||||
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29th Oct, 2012 07:39 | ||||||||
| Score: 0 Posts: 14 User Since: 27th Aug 2009 System Score: 100% Location: US Last edited on 29th Oct, 2012 07:44 |
First link shows the log from when I click 'Restart' to when the computer finishes booting: http://pastebin.com/eZ9qEzfW I'm also getting a TON of these, they are filling the log up endlessly: http://gyazo.com/2af16f79d0f70f4a910efcf9936ed5f0 Also, there appears to be 2 log files. 'psialog.txt' and 'sualog.txt', I got those entries from psialog.txt. |
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| Maurice Joyce | RE: PSI 3.0 "forgets" scan results after PC restart | ||||||||
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29th Oct, 2012 11:36 | ||||||||
| Score: 10510 Posts: 8,071 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Mike, Secunia Support are active on the Forum. I will bring this to the top of the pile so they can easily see it & hopefully offer help from the publication of your log file. -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| E.Jeppesen | RE: PSI 3.0 "forgets" scan results after PC restart |
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29th Oct, 2012 13:08 |
| Score: 165 Posts: 496 User Since: 24th Nov 2008 System Score: N/A Location: Copenhagen, DK |
Hi Mike If you would like us to troubleshoot the issue then feel free to contact us directly at support@secunia.com. Please include the log file psialog.txt. |
