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Forum Thread: Unable To Open Requested URL

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WarningU2 Unable To Open Requested URL
Member 25th Nov, 2012 14:20
Ranking: 6
Posts: 16
User Since: 26th Nov, 2008
System Score: N/A
Location: CA
Unable to open requested URL when selecting links in PSI. I have checked and my web browser IE9 on Windows 7 is setup as the default browser. PSI is the only program on my computer with this issue. I have tried to locate the hkey classes root that is on previous threads offered as a solution to manually edit registry and it doesn't exist. Assuming there a different place in the registry for Windows 7 64 bit and IE9? Please advise.

Maurice Joyce RE: Unable To Open Requested URL
Handling Contributor 25th Nov, 2012 17:01
Score: 11743
Posts: 9,000
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Last edited on 25th Nov, 2012 18:08
There is not a different place in Windows 7.

EDIT I have updated my original reply which I hope will help you better.

CHECKING & MODIFYING IE AS THE DEFAULT BROWSER ON A 64 BIT SYSTEM

1. Opening REGEDIT


XP - Click Start>Run>type REGEDIT in the box provided.

Vista & Windows 7 Users - Click Start>type regedit in the search box>REGEDIT.EXE will appear at the top of the list>click it>from the prompt allow the programme to run>you are now in the Registry.

2. Finding the correct key to check & modify (if necessary)

a. Look in the LEFT PANE & at the top you will see HKEY_CLASSES_ROOT. To the left of that key is an arrow. Click it to reveal a long list of Gobbledygook.
b. Scroll down that list to the entry http. Click the arrow to the left and look for SHELL click the arrow to the left of Shell and look for OPEN click the arrow to the left of Open and it will reveal COMMAND

3. The key entry should look exactly like this:
https://akkkug.bay.livefilestore.com/y1pZAPIDjfj4P...

4. If it is not correct it can be modified as follows:

a. Double click on the word COMMAND. The word COMMAND should be highlighted blue.
b. Now look in the RIGHT HAND PANE and you will see an entry starting with an ICON next to the word (default). DOUBLE click on the word (default).
c. A box will appear with an entry called VALUE DATA which will have data in it highlighted in blue. Click the keyboard DELETEkey. Make sure ALL the entry is removed.
d. Now highlight & copy (CTRL+C) this

"C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE" -nohome

then paste(CTRL+V)it into that box. IT MUST BE EXACTLY AS WRITTEN.

Once inserted click OK> IE should now show under DATA in the RIGHT PANE.

5. Exit the Registry by clicking the red X (top right)

Last Reviewed 16:28 25/11/2012

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Maurice Joyce RE: Unable To Open Requested URL
Handling Contributor 26th Nov, 2012 22:02
Score: 11743
Posts: 9,000
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Have you got this working now?

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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WarningU2 RE: Unable To Open Requested URL
Member 27th Nov, 2012 03:03
Score: 6
Posts: 16
User Since: 26th Nov 2008
System Score: N/A
Location: CA
Last edited on 27th Nov, 2012 03:13
Thank you for the detailed reply but it still fails. As I initially stated the http key does not exist.

I did a search on the iexplore.exe -nohome and found it.

The registry location is not the same for my computer that you reference in your instructions.

The actual key is found at HKEY_CLASSES_ROOT\htmlfile\

I can then find the shell\open\command

HKEY_CLASSES_ROOT\htmlfile\shell\open\command

"C:\Program Files (x86)\Internet Explorer\iexplore.exe" -nohome

There are additional locations too as detailed here: http://flickr.com/gp/steveordenise/0b3R1Y

I have confirmed that IE is the default program. Only Secunia thinks its not ... which leads me to think there is a bug as there are MANY similar reports.

I was able to download the fix in question for the FlashPlayer 10 by typing in the https to secuia fix. The fix actually also failed and after few google searches found the solution to remove the end of life program manually.

At this point for IE9 on Windows 7 Secunia is a convenient way of telling me what updates are required ... but not necessarily always install. Unfortunate as the program was actually excellent in the past. Thanks again for your help. I consider this matter closed unless you want to report a bug to Secunia that the product fails with IE9 and Windows 7 64 bit.
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Maurice Joyce RE: Unable To Open Requested URL
Handling Contributor 27th Nov, 2012 10:21
Score: 11743
Posts: 9,000
User Since: 4th Jan 2009
System Score: N/A
Location: UK
As long as you are happy. It is not a Secunia bug. As your screen shot shows these keys exist which are present and correct on all four of my PC's using Windows - three of which are Windows 7.

https://akkkug.bay.livefilestore.com/y1p7qR_SofUEp...

Your problem has been raised before on the Forum. Your missing keys should re-establish themselves if you try a reinstall of IE9 or when you upgrade to IE10

I do not know of any threads on this Forum which indicate that the advice given in the Secunia FAQ are incorrect.
http://secunia.com/vulnerability_scanning/personal...

Some have raised issues whereby their settings are missing,like yours,or have been altered/corrupted. Neither of these scenario's have anything to do with PSI - more likely the improper use of alleged Registry Cleaners or attempted hi-jacks by third party browser installs.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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WarningU2 RE: Unable To Open Requested URL
Member 28th Nov, 2012 02:55
Score: 6
Posts: 16
User Since: 26th Nov 2008
System Score: N/A
Location: CA
Well certaintly give you credit for sticking to your guns. If I duplicate the existing key and rename to http key name ... are you saying this will work? Don't really want to reinstall IE for one product complaining. If there were other incompatibilities I could see but ...

NOTE: I have not run any registry cleanup on this PC. This is my wife's laptop and I seldom screw with it but she was complaining about other updates and started investigating what was missing. ASIDE: I do find it curious that so many people are having issues with PSI not being able to open URLs since the new release of this great software. Odd coincidence we all somehow managed to screw our default IE settings.
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Anthony Wells RE: Unable To Open Requested URL
Expert Contributor 28th Nov, 2012 16:52
Score: 2445
Posts: 3,332
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hello ,

To my knowledge , this problem has "always" existed alongside this specific Registry key utilised by Secunia for the PSI - I am not aware of any other software being "depencent" on it .

This is the first time I came across it :-

http://secunia.com/community/forum/thread/show/219...

as a result of which , some (long) time later , the problem - because of it's importance/frequency - was addressed in the FAQ's with the "accepted/agreed" fix .

A check thru' the Forum would/will show that it is almost always a consequence of "other" Browser software leaving their string in place - even after a so-called "complete" uninstall .

The key going completely AWOL "seems" to be a more recent phenomenom and , as Maurice suggests , is more likely due to an over-enthusiastic cleaning of the Registry , possibly during a Browser uninstall by 3rd party software . There is a lot of "new and improved" software doing the rounds these days !! Who knows !!

Much as I prefer PSI version 2.0.x , there is nothing (I can see) to suggest that any one version of the PSI is more of a problem than any one other .

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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WarningU2 RE: Unable To Open Requested URL
Member 29th Nov, 2012 04:09
Score: 6
Posts: 16
User Since: 26th Nov 2008
System Score: N/A
Location: CA
Ok that last reply makes sense to me ... reason: During an install of a JAVA update it had the audacity to install Chrome without my permission and I uninstalled it. That probably removed the http entries. I'm going just for yucks to put the http entry back to see if that resolves this.
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