Forum Thread: Scanning files never finishes

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Quitch Scanning files never finishes
Member 9th Feb, 2013 13:41
Ranking: 5
Posts: 53
User Since: 17th Apr, 2008
System Score: 99%
Location: UK
So the PSI Tray Icon was green and showing that everything was okay, but when I opened the application (as the system had been hibernating for some time) it showed me it needed to run a scan (last one was a month and a half ago). I guess my first question is why it wasn't already running this overdue scan, but whatever.

So I ran the scan but it seemed to stop at "Scanning files". I can hear drive activity and there's some CPU usage, but it was doing this for thirty minutes (normally it takes about 5, maybe 10) and the computer went to sleep. I killed the program and reinstalled. Now the last scan date is still too old, but is newer than before (9 days ago). However, I get the same issue, sits there "Scanning files" with no apparent progress.

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mogs RE: Scanning files never finishes
Expert Contributor 9th Feb, 2013 15:19
Score: 2265
Posts: 6,269
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
@Quitch

Might be worth checking thro' the following paragraphs in the FAQ :-
http://secunia.com/vulnerability_scanning/personal... .............perhaps a setting has gotten altered.
Hope it helps........regards..........

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M.Haggqvist RE: Scanning files never finishes
Secunia Official 11th Feb, 2013 15:57
Score: 10
Posts: 34
User Since: 13th Jan 2012
System Score: N/A
Location: Copenhagen, DK
Hi
We had a server issue which has now been fixed.

The PSI might have to be closed completely down, that meaning the PSI window and tray icon.


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Kind regards,
Martin Häggqvist
Secunia PSI Support

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