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Forum Thread: Scanning files never finishes

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Quitch Scanning files never finishes
Member 9th Feb, 2013 13:41
Ranking: 5
Posts: 53
User Since: 17th Apr, 2008
System Score: 99%
Location: UK
So the PSI Tray Icon was green and showing that everything was okay, but when I opened the application (as the system had been hibernating for some time) it showed me it needed to run a scan (last one was a month and a half ago). I guess my first question is why it wasn't already running this overdue scan, but whatever.

So I ran the scan but it seemed to stop at "Scanning files". I can hear drive activity and there's some CPU usage, but it was doing this for thirty minutes (normally it takes about 5, maybe 10) and the computer went to sleep. I killed the program and reinstalled. Now the last scan date is still too old, but is newer than before (9 days ago). However, I get the same issue, sits there "Scanning files" with no apparent progress.

Post "RE: Scanning files never finishes" has been selected as an answer.
mogs RE: Scanning files never finishes
Expert Contributor 9th Feb, 2013 15:19
Score: 2265
Posts: 6,268
User Since: 22nd Apr 2009
System Score: 100%
Location: UK

Might be worth checking thro' the following paragraphs in the FAQ :- .............perhaps a setting has gotten altered.
Hope it helps........regards..........

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M.Haggqvist RE: Scanning files never finishes
Secunia Official 11th Feb, 2013 15:57
Score: 10
Posts: 34
User Since: 13th Jan 2012
System Score: N/A
Location: Copenhagen, DK
We had a server issue which has now been fixed.

The PSI might have to be closed completely down, that meaning the PSI window and tray icon.

Kind regards,
Martin Häggqvist
Secunia PSI Support

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