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Forum Thread: PSI freezes

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dagutierrez PSI freezes
Member 19th Feb, 2013 07:22
Ranking: 0
Posts: 4
User Since: 19th Feb, 2013
System Score: N/A
Location: US
I have loaded PSI Personal (3.0) on three systems so far.

Two are Windows 7 systems (these both work with no issues) and the last is Vista. PSI seems to install fine on the Vista system, but when it goes to open, it gets stuck at the "Loading..." screen. I have left it for 10+ minutes and it just sits there.

The system tray icon loads and even reports that there are a few programs that need manual update, but try as I might to open up the application itself, nothing works.

This machine runs Vista Home Premium with SP2 (32 bit)

I have tried stopping and starting the two Secunia services. No change.

I have tried closing the tray icon and opening the program from the Start Menu. No change.

I've even tried uninstalling and reinstalling to no avail.

The only AV running on the system is MS Security Essentials.

Any help would be greatly appreciated.

taffy078 RE: PSI freezes
Contributor 19th Feb, 2013 12:20
Score: 408
Posts: 1,335
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Hi. I'm having similar problems but I've created a thread here

because my main problem is the scan hanging for ages.

taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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dagutierrez RE: PSI freezes
Member 19th Feb, 2013 16:42
Score: 0
Posts: 4
User Since: 19th Feb 2013
System Score: N/A
Location: US
Thank you, taffy. I will keep an eye on both threads and post to yours if something comes across mine that might be relevant.
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E.Jeppesen RE: PSI freezes
Secunia Official 20th Feb, 2013 12:28
Score: 220
Posts: 618
User Since: 24th Nov 2008
System Score: N/A
Location: Copenhagen, DK
Please go through this FAQ entry to make sure your system settings are correct.

Make sure to pay special attention to the last part about the "Secunia Update Agent" and "Secunia PSI Agent".
dagutierrez RE: PSI freezes
Member 20th Feb, 2013 18:56
Score: 0
Posts: 4
User Since: 19th Feb 2013
System Score: N/A
Location: US
Worked like a charm! Thank you so much for the advice!
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