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Forum Thread: I "install solution" but programs still "insecure."

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taplinger I "install solution" but programs still "insecure."
Member 18th Apr, 2013 20:11
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Posts: 2
User Since: 11th Dec, 2010
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Location: US
This is a consistent problem I have with Secunia - a scheduled scan says a program is insecure, I install the solution, run a full scan again, and the program is still insecure.

Is there anything more frustrating in software than following instructions and then what's supposed to happen doesn't happen?

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mogs RE: I "install solution" but programs still "insecure."
Expert Contributor 18th Apr, 2013 20:42
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK

The following is an extract from the FAQ which could be the explanation :-
I have updated one of my programs, but an older version is still detected by the Secunia PSI. What can I do?

Some programs leave behind the older version when updating to a new one. Some vendors do this deliberatively by policy, and some vendors by mistake. An example of a vendor deliberatively leaving behind the old version is Google, who do not remove old versions when installing updates for Google Chrome. This is an intentional policy on Google's behalf, and is done to prevent developers using Chrome from losing any of their work.

psi continues to detect older/previous versions of programs until they are removed....sometimes it continues to try to update.

Hope this helps.....regards......mogs......

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taplinger RE: I "install solution" but programs still "insecure."
Member 19th Apr, 2013 04:52
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User Since: 11th Dec 2010
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Location: US
Last edited on 19th Apr, 2013 05:24
I followed up on your suggestion and found that the Java patch I requested never downloaded successfully but did not give me an error message so I assumed it had downloaded successfully. I re-downloaded successfully and now that program is fine.

My other problem patch is Skype for Windows 6.x Version The new version is When I request the download I don't get any message when it ends and the old version is still there.

Thanks for your help, by the way.

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mogs RE: I "install solution" but programs still "insecure."
Expert Contributor 19th Apr, 2013 07:30
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK

Someone else had the same problem with :- the advice use the program's own internal updater.

If you still find the older version present after running a psi scan...................

The Secunia PSI has detected a program somewhere on my computer, but where?

To locate a detected program via the Secunia PSI, please do the following.

Secunia PSI 3.x
Right-click on the software you want to check. Select "Show details". Double-click the file location.

Secunia PSI 2.x
Go to "Scan Results" and click the “+” character next to the relevant program. Then click the yellow “Open folder” icon.

Secunia PSI 1.x
In the upper right corner click "Advanced" and "Ok" to the message box. Go to the tab where the relevant program is currently showing up. Click the “+” character next to the relevant program and then click “Open Folder”.

If you have followed the steps above you should now see the folder on your computer where the detected program is located. The Secunia PSI has also showed you the exact installation path and the name of the detected file. To examine the file you can right-click on it and choose Properties. The tabs should now show you the same information that the PSI is detecting including product name, product version etc.

You will then be able to delete it.

Hope it helps........regards......mogs

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