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Forum Thread: Second day......can't scan.

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mogs Second day......can't scan.
Expert Contributor 26th Apr, 2013 11:22
Ranking: 2265
Posts: 6,266
User Since: 22nd Apr, 2009
System Score: 100%
Location: UK
Just tried scanning....again....stuck at "verifying internet connection. Had previously checked all settings as per the FAQ ( The heading has altered)....and Firewall permissions. Any news...anybody having the same problem....is the server down ?

psi 2.0.0.3003 on Vista.

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Leendert Kip Second day......can't scan.
Member 26th Apr, 2013 11:47
Score: 65
Posts: 520
User Since: 22nd Jan 2009
System Score: 100%
Location: NL
Last edited on 26th Apr, 2013 11:50
Hi Mogs, I ran several scans as well as on my pc as pc's of family members during this morning
and everything worked normal. Yesterday no problems at all. I have no reasons to suspect server issues.


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PC: JJ Computer Services
Intel Core I3 2100 3.1Ghz
DDR3 Kingston ValueRam 4GB 1333
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 9
Mozilla Firefox 31NL

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 11
Mozilla Firefox 31NL
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mogs RE: Second day......can't scan.
Expert Contributor 26th Apr, 2013 12:06
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Thanks Leendert....I don't know what else to check....you're running all psi 3.0's tho' ?
I'm wondering if this has anything to do with that last problematic patch on Windows Vista...tho' I havn't had anything symptomatic of it elsewhere.
I'll have to keep lokkin' I guess............regards........mogs

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mogs RE: Second day......can't scan.
Expert Contributor 26th Apr, 2013 12:23
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Just downloaded psi 3.0....seemingly all okay....tho' the Update Agent is still missing....all other settings okay.....green icon says all programs are up to date.....but the UI is stuck at Loading.

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Leendert Kip Second day......can't scan.
Member 26th Apr, 2013 13:25
Score: 65
Posts: 520
User Since: 22nd Jan 2009
System Score: 100%
Location: NL
Hi Mogs, very strange indeed! I just ran a scan on my pc again: no problem at all. The other pc's are running Windows 7 and Vista. On all pc's I have PSI 3.0.0.6005. Hope you find anything or that other forum members come up with possible solutions.

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PC: JJ Computer Services
Intel Core I3 2100 3.1Ghz
DDR3 Kingston ValueRam 4GB 1333
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 9
Mozilla Firefox 31NL

Laptop: MSI GT780DX
Intel Core I5-2450
DDR3 RAM 6GB
Windows 7 Home Premium 64bits SP1
Secunia PSI 3.0.0.9016
Internet Explorer 11
Mozilla Firefox 31NL
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Anthony Wells RE: Second day......can't scan.
Expert Contributor 26th Apr, 2013 17:29
Score: 2418
Posts: 3,311
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hi Mogs ,

No problems server wise ; connections to website and the PSI's GUI all behaving correctly here in France , both yesterday and today - even if it very "muggy :))" and drizzling today .

XP SP3 with PSI 2.0.0.3003 , Ff 20.0.1 and Chrome Dev channel .

Are your drives listed ?? Is the SUA loading(ed) for 2.x ?? Pretty sure you need the latter for 2.x ?? Can you roll back your registry "cleaning:(((" to two days ago (or whatever) ??

Take care

Anthony

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It always seems impossible until its done.
Nelson Mandela
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wr RE: Second day......can't scan.
Contributor 26th Apr, 2013 22:57
Score: 308
Posts: 736
User Since: 30th Mar 2008
System Score: 100%
Location: US
Hi all

mogs just a note to let you know everything on this
side of the 'pond' seems OK. I just ran a scan-took
all of 2min 39 seconds to get 100% results


Vista HP SP2 32 bit PSI 1.5.0.2 Firefox 17.0.5ESR & IE8 for Secunias benefit.


Hope you 'git it all figgered out' real soon.

Best of luck.
Regards, wr

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HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
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mogs RE: Second day......can't scan.
Expert Contributor 27th Apr, 2013 09:55
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
Thanks Leendert, wr and Anthony, for the info and comments etc...

I'm up and running again this morning and community profile duly recovered !! Hooray !

I uninstalled psi 3.0...using Revo...and manually deleted all registry entries left....I'm fairly sure the User ID had become corrupt....cleaned everywhere I could think of, and shellbags (!) and temp files, before trying an install of psi 2.0.0.3003 this morning. Connected okay and scanned....and it's a sunny day here to boot !!......regards......mogs.

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