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Forum Thread: server maintenance and outages
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Secunia PSI - Feedback and Questions
| metaed
| server maintenance and outages
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by metaed on 26th Feb, 2009 21:51
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Posts: 50
User Since: 11th Feb, 2009
Secunia System Score: 99%
Location: Fort Worth, US |
In light of the problem reported today by various people, which seems to have been a server glitch at Secunia or on the public network ---
Can I most kindly request that there be some immediate public visibility into outages? Something as simple and terse as a Twitter would be fine. Those of us who help in the forums could then know better what to tell everyone else.
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Sometimes they fool you by walking upright. |
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| BigDave_39
| RE: server maintenance and outages
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by BigDave_39 on 26th Feb, 2009 21:59
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Posts: 175
User Since: 26th Nov, 2008
Secunia System Score: N/A
Location: Washington, DC, US |
I second this. Although, of course, it can be very difficult for Secunia staff to predict all sorts of outages (or breakdowns) that can occur.
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Big Dave |
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| metaed
| RE: server maintenance and outages
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by metaed on 26th Feb, 2009 22:38
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Posts: 50
User Since: 11th Feb, 2009
Secunia System Score: 99%
Location: Fort Worth, US |
If they can announce unplanned downtime in advance I will start a new religion :-) ... quick, informal notice of glitches as they occur, though, should be easy.
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Sometimes they fool you by walking upright. |
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| Bob_Primak
| RE: server maintenance and outages
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by Bob_Primak on 28th Feb, 2009 07:13
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Posts: 45
User Since: 28th Feb, 2009
Secunia System Score: N/A
Location: Hinsdale, Illinois, US |
I think it is obvious that when PSI cannot reach the server, there is an outage in most cases. Or when I cannot log into my Account here. No need for yet another Secunia Notice to clutter up my Inbox.
-- Bob --
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-- Bob -- |
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| metaed
| RE: server maintenance and outages
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by metaed on 2nd Mar, 2009 16:48
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Posts: 50
User Since: 11th Feb, 2009
Secunia System Score: 99%
Location: Fort Worth, US |
It is not at all obvious. Consider one of the failure modes of the recent outage:
"Scan Status Scan completed in 3 seconds Error Log No errors detected."
To a new user, this might look like a successful scan. But it was in fact a server failure.
Ideally the desktop application would do a better job of reporting a problem getting the signature database. But unless that is fixed, what is needed here in the forums is some kind of alert to a server outage.
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Sometimes they fool you by walking upright. |
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