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Forum Thread: PSI 3.0.0.7009 not working

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DMP00114 PSI 3.0.0.7009 not working
Member 26th Jun, 2013 15:37
Ranking: 0
Posts: 2
User Since: 26th Jun, 2013
System Score: N/A
Location: US
I have a laptop running PSI 3.0.0.6001; F/Fox browser with no issues, Win 8-64 bit. As a matter of fact, I just used the laptop and Secunia to update Adobe Flash with good results.

I have desktop with Win 7-64 bit, Firefox browser using 3.0.0.7009. I just updated to this version. PSI icon is grayed out and beyond the loading screen nothing happens. I did get a very quick message attached to the icon telling me I had no internet connection. Well, I do because I'm using it. All my other security software updated, MBAM, Avast & SAS with no problems

Husband has a desktop with Win 7-64 bit that worked fine with 3.0.0.6001 and then he updated PSI to 3.0.0.7009 and got the same grayed out system tray icon. I'm not sure what was changed with the two versions, but thought you should know

It took forever to connect to this site which was unusual for us. Is there something we can do to fix ? Thanks

torers RE: PSI 3.0.0.7009 not working
Member 26th Jun, 2013 17:39
Score: 0
Posts: 2
User Since: 21st Dec 2012
System Score: N/A
Location: NO
For your information-you are not alone..
I recently upgraded to 7009 on my XP Sp3 because my former version refused to load at all.
7009 loaded "acceptably" (that is 10+/- minutes:-) until today, when internet is "down while up" and it again refuses to load..

Getting used to battling with this otherwise useful program without a scrap of info from Secunia.


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DMP00114 RE: PSI 3.0.0.7009 not working
Member 26th Jun, 2013 18:03
Score: 0
Posts: 2
User Since: 26th Jun 2013
System Score: N/A
Location: US
Last edited on 26th Jun, 2013 18:05
FYI......After about two hours, the system tray icon was green and now all is working with the 3.0.0.7009.

The time to connect to the site was much quicker. Perhaps, all is well.
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torers RE: PSI 3.0.0.7009 not working (and working)
Member 26th Jun, 2013 18:32
Score: 0
Posts: 2
User Since: 21st Dec 2012
System Score: N/A
Location: NO
Last edited on 26th Jun, 2013 18:35
Same situation: I let it sit there loading, Completed after ~2 hours but icon still grey. Started new scan, icon changed to normal state during scan.

I don't know whether to laugh or cry...
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mogs RE: PSI 3.0.0.7009 not working
Expert Contributor 26th Jun, 2013 19:20
Score: 2265
Posts: 6,266
User Since: 22nd Apr 2009
System Score: 100%
Location: UK
There have been some server issues over the last few days....tho' I use psi 2.0.0.3003....it has still been affected....refusing to connect....and sometimes I havn't been able to get to the forum.
It all seems to be working now.....have just completed a scan.
If you are still experiencing problems, it might be worth checking thro' your settings here :-
The Secunia PSI wonít load the interface or wonít complete scanning. What can I do?
http://secunia.com/vulnerability_scanning/personal...

Regards.....mogs

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Maurice Joyce RE: PSI 3.0.0.7009 not working
Handling Contributor 27th Jun, 2013 10:53
Score: 11793
Posts: 9,036
User Since: 4th Jan 2009
System Score: N/A
Location: UK
See this thread:

http://secunia.com/community/forum/thread/show/142...

If a problem still exists for you I would advise creating your own thread giving as much detail as possible.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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