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Forum Thread: Secunia is now asking for a license?

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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PSI

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joe schmoe Secunia is now asking for a license?
Member 12th Sep, 2013 08:02
Ranking: 38
Posts: 139
User Since: 26th Nov, 2008
System Score: 100%
Location: US
Issue is with Win 7 system but not with the XP Pro system. PSI works just fine on XP.

I've resorted to downgrading the original version I had on the Win 7 system to 2.0.0.3003 from 3.0.0.7009 because it never seemed to run properly on 7. Registered both under joe schmoe and just now noticed the following on the Scan page in 2.0.0.3003 (win 7):

Some links to explain the issue better and what was done to workaround:

http://secunia.com/community/forum/thread/show/141...
http://secunia.com/community/forum/thread/show/141...
http://secunia.com/community/forum/thread/show/143...

Exact message in last scan results box:

Scan Message: (last full scan)

Message: You have reached the limit of your Secunia NSI License Key.
Please purchase a new License Key from Secunia.view&quot: Account information -> NSI License&quot or contact Secunia Sales (sales@Secunia.com) for further information.
ID: 5008


Had I known this would have been the outcome of downgrading to a stable version that works on my Win 7 system beforehand, I would not have taken this action.

As it is, version 2.0.0.3003 did scan successfully two or three times on Win 7 and was registered properly under my user name, so all appeared well until I discovered I could not initiate a manual scan anymore.

All I was trying to do was automatically update both versions of adobe flash to the latest as that security update has just come in, and get it done on Win 7..

Sorry for the long post. Best to get all details out at once, I feel.

Seems the manual scan feature does not work on 7 due to the licensing issue noted above. Can this be fixed as I thought use of PSI was free? Or not?


--
XP Pro SP3 P4 3.2 HT 2 GB RAM Avast! 9.0.2018 AIS
Win 7 Home Pro SP1 Pentium D 2.8 3 GB RAM Avast 9.0.2018 AIS
Secunia PSI 2.0.0.3003 XP Pro 32-bit & Win 7 H Pro 64-bit

Post "RE: Secunia is now asking for a license?" has been selected as an answer.
E.Jeppesen RE: Secunia is now asking for a license?
Secunia Official 12th Sep, 2013 12:22
Score: 220
Posts: 618
User Since: 24th Nov 2008
System Score: N/A
Location: Copenhagen, DK
Thank you for pointing our attention to this issue which is clearly a bug. I have recently seen the same message on a Windows XP on my test system and our developers are informed. However, on my test system the PSI worked as it should and manual scans could be started as normally, so I am not sure that issue is connected to the message about a NSI License Key.

Are you still unable to scan with the PSI after a restart of Windows? If so, please try these steps in the FAQ:
http://secunia.com/vulnerability_scanning/personal...

Anthony Wells RE: Secunia is now asking for a license?
Expert Contributor 13th Sep, 2013 22:17
Score: 2445
Posts: 3,336
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hi ,

I saw the same/similar licence message on my XP with the PSi 2.0.0.3003 when manual scans would take only about 10 seconds or would fail to complete .

This was a "few" weeks ago when Secunia Server issues were at their peak . Once normal scans/services were resumed , the normal ID:2000 message was showing .

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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joe schmoe RE: Secunia is now asking for a license?
Member 14th Sep, 2013 06:22
Score: 38
Posts: 139
User Since: 26th Nov 2008
System Score: 100%
Location: US
@ E. Jeppesen
@ Anthony Wells

Thank you both kindly for your support.

As I did absolutely nothing with 2.0.0.3003 for a few days, to see if the issue would resolve itself, I was pleasantly surprised to see it working as it should today. Was ID:2015 code for last full scan.

Sometimes it is better (the trick is to know when to do this) to leave things alone, rather than go mucking about, and thus possibly making things worse.

As you say, it's a bug. Not much I can do about that.

Nice to hear from you, Anthony. :-)

All's well on the western front here.

--
XP Pro SP3 P4 3.2 HT 2 GB RAM Avast! 9.0.2018 AIS
Win 7 Home Pro SP1 Pentium D 2.8 3 GB RAM Avast 9.0.2018 AIS
Secunia PSI 2.0.0.3003 XP Pro 32-bit & Win 7 H Pro 64-bit
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Anthony Wells RE: Secunia is now asking for a license?
Expert Contributor 16th Sep, 2013 14:44
Score: 2445
Posts: 3,336
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hello Joe ,

Pleased to hear your "bug" has fixed itself and that you are still able to hold the fort !!

Take care

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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joe schmoe RE: Secunia is now asking for a license?
Member 16th Sep, 2013 20:38
Score: 38
Posts: 139
User Since: 26th Nov 2008
System Score: 100%
Location: US
Well, now going to mark thread as resolved.

Since I'd not done anything here, and issue resolved itself, and PSI is heavily dependent on Secunia servers for proper operation, I'd think the issue manifested perhaps because of a server programming definition error or something else.

Would be nice if Secunia would add a feature to PSI that would allow an user to know about possible server issues when they come up, rather than thrash their system(s) for an issue that cannot be fixed on their end.

Thank you both very much for your help. :-))

--
XP Pro SP3 P4 3.2 HT 2 GB RAM Avast! 9.0.2018 AIS
Win 7 Home Pro SP1 Pentium D 2.8 3 GB RAM Avast 9.0.2018 AIS
Secunia PSI 2.0.0.3003 XP Pro 32-bit & Win 7 H Pro 64-bit
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