Secunia CSI7
Advisories
Research
Forums
Create Profile
Our Commitment
PSI
PSI API
CSI
OSI
xSI
Vulnerabilities
Programs
Open Discussions
My Threads
Create Thread
Statistics
About

Forum Thread: Secunia PSI has stopped working

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
PSI

This thread has been marked as locked.
mpence2 Secunia PSI has stopped working
Member 15th Nov, 2013 18:24
Ranking: 0
Posts: 4
User Since: 15th Nov, 2013
System Score: N/A
Location: US
I had loaded prior the latest version of PSI and it had been working until I changed the TWC modem this morning and now it has stopped working. Frustrated that windows 7 said it had a problem with no solution i reloaded an earlier version 2 and it seems to work ok.

Any thoughts on why it will not run the latest version or has stopped running it.

melvinslane RE: Secunia PSI has stopped working
Member 15th Nov, 2013 20:14
Score: 0
Posts: 7
User Since: 11th Dec 2008
System Score: N/A
Location: N/A
I'm having the same problem starting sometime today. The program repeatedly crashes. Downloaded a new copy and installed that - same result.
Was this reply relevant?
+0
-0
mpence2 RE: Secunia PSI has stopped working
Member 15th Nov, 2013 20:26
Score: 0
Posts: 4
User Since: 15th Nov 2013
System Score: N/A
Location: US
Beginning to wonder if Secunia software is at fault? Strange in my case that version 2 will operate ok but not the newer PSI 3. You might want to version 2 and see if that helps
Was this reply relevant?
+0
-0
melvinslane RE: Secunia PSI has stopped working
Member 15th Nov, 2013 20:39
Score: 0
Posts: 7
User Since: 11th Dec 2008
System Score: N/A
Location: N/A
I just uninstalled version 3 and installed the old Version 2, and it's working perfectly. The problem is apparently something in the Version 3 software, which started crashing today. I have Windows 7 64-bit.
Was this reply relevant?
+0
-0
mpence2 RE: Secunia PSI has stopped working
Member 15th Nov, 2013 20:59
Score: 0
Posts: 4
User Since: 15th Nov 2013
System Score: N/A
Location: US
I guess my only question about version 2 is it as effective as version 3. Version 2 says it is for detecting patching. Is it also looking at updates necessary for your computer?

This takes someone from Secunia to respond I think.
Was this reply relevant?
+0
-0
M.Stengaard RE: Secunia PSI has stopped working
Secunia Official 15th Nov, 2013 22:16
Score: 5
Posts: 28
User Since: 6th Mar 2012
System Score: N/A
Location: Copenhagen, DK
Last edited on 15th Nov, 2013 22:21
Dear all,

This issue is due to non-compatibility with IE 11, and we are working on a fix. You can find the download link to an older version (3.0.0.7) at http://secunia.com/PSISetup_3007011.exe which should work just fine.

When we releaed 3.0.0.8 we upgraded the JS framework we use, and there seems to be some compatibility issues between this and IE 11, which we are working on fixing.

Morten
slowflyer RE: Secunia PSI has stopped working
Member 16th Nov, 2013 06:36
Score: 1
Posts: 3
User Since: 3rd Mar 2013
System Score: N/A
Location: US
Thanks, 3.0.0.7 as suggested fixed my crashing, using IE 11 and Win7 64-bit.
Was this reply relevant?
+0
-0
Maurice Joyce RE: Secunia PSI has stopped working
Handling Contributor 16th Nov, 2013 10:58
Score: 11718
Posts: 8,956
User Since: 4th Jan 2009
System Score: N/A
Location: UK
@mpence2

All versions of PSI use the same scanning engine therefore the results are the same for all versions.

The basic differences of the various versions supported by Secunia are:

1. Version 1 has no auto update facility & is reliant on Adobe Flash if you want to see all the graphs & charts but it is NOT required to complete its core business of finding vulnerabilities.

2. Version 2 has auto update facility & a few more features than version 3 including the ability to look at the status of some of your browser(s) add on's & to publish a trouble shoot report to the Forum.

The amount of add on's that can be viewed depends on the sub version used. V2.0.0.3003 shows more than 2.0.0.4003 for example.

3. Version 3 is a bog standard no frills version that also has an auto update facility. It is the only version that will work with SMB (Small Business Edition).





--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
Was this reply relevant?
+1
-0
melvinslane RE: Secunia PSI has stopped working
Member 16th Nov, 2013 13:37
Score: 0
Posts: 7
User Since: 11th Dec 2008
System Score: N/A
Location: N/A
I just downloaded the latest version and it's still not working for me (Win 7 64 and IE11). Is there a different location for this latest version of 3.0 besides the Download button on the PSI page ?
Was this reply relevant?
+0
-0
Maurice Joyce RE: Secunia PSI has stopped working
Handling Contributor 16th Nov, 2013 14:58
Score: 11718
Posts: 8,956
User Since: 4th Jan 2009
System Score: N/A
Location: UK
As you will note from the Secunia Official post above version 3.0.0.8013 & 3.0.0.9015 does not work with IE11.

You need to roll back to version 3.0.0.7011 from the link provided in his post.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
Was this reply relevant?
+1
-0
melvinslane RE: Secunia PSI has stopped working
Member 16th Nov, 2013 15:08
Score: 0
Posts: 7
User Since: 11th Dec 2008
System Score: N/A
Location: N/A
Thanks. Slow as ever but at least that version works.
Was this reply relevant?
+0
-0
mpence2 RE: Secunia PSI has stopped working
Member 16th Nov, 2013 16:52
Score: 0
Posts: 4
User Since: 15th Nov 2013
System Score: N/A
Location: US
melvinslane: I am not one to suggest performance issues but it takes less than 15 seconds for the version of PSI recommended by M Stevgaard to complete its examination on my Windows 7 home premium operating system.64 bit 2.8Ghz processor 4GB installed memory. Cable connectivity.
Was this reply relevant?
+0
-0

This thread has been marked as locked.


 Products Solutions Customers Partner Resources Company
 
 Corporate
Vulnerability Intelligence Manager (VIM)
Corporate Software Inspector (CSI)
Consumer
Personal Software Inspector (PSI)
Online Software Inspector (OSI)
 Industry
Compliance
Technology
Integration
 Customers
Testimonials
 VARS
MSSP
Technology Partners
References
 Reports
Webinars
Events
 About us
Careers
Memberships
Newsroom


 
© 2002-2014 Secunia ApS - Rued Langgaards Vej 8, 4th floor, DK-2300 Copenhagen, Denmark - +45 7020 5144
Terms & Conditions and Copyright - Privacy - Report Vulnerability