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Forum Thread: itunes update

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Apple
And, this specific program:
Apple iTunes 11.x

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mescott itunes update
Member 25th Jan, 2014 22:04
Ranking: 2
Posts: 7
User Since: 21st Dec, 2007
System Score: N/A
Location: N/A
I'm having troubles updating iTunes to Windows7 64 bit.
I keep getting MSVCR80.dll is missing,even though a search show several ones. I have reuinstalled 3 times and uninstalled and reinstalled. I need help.
Scott

Maurice Joyce RE: itunes update
Handling Contributor 26th Jan, 2014 00:11
Score: 11552
Posts: 8,882
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Does this information help?

http://pcsupport.about.com/od/findbyerrormessage/a...

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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ddmarshall RE: itunes update
Dedicated Contributor 26th Jan, 2014 03:46
Score: 1198
Posts: 953
User Since: 8th Nov 2008
System Score: 98%
Location: UK
There are a lot of reports on the Apple forum of problems with the iTunes update.
https://discussions.apple.com/community/itunes/itu...

Most people manage to solve this by uninstalling all Apple programs and then installing iTunes. The programs have to be uninstalled in the correct sequence which you can find in http://support.apple.com/kb/HT1923

There doesn't seem to be anything actually wrong with the Visual C++ 2005 Redistributable contrary to the error message.

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This answer is provided “as-is.” You bear the risk of using it.
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mescott RE: itunes update
Member 26th Jan, 2014 20:59
Score: 2
Posts: 7
User Since: 21st Dec 2007
System Score: N/A
Location: N/A
Thank you for the help.
What worked is removing the Apple programs and reinstalling ITunes.
I was reluctant to remove them all but did, and find the are reinstalled via iTunes.
I found these guide line which I followed.

Remove all of these items in the following order:

iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support

Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
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quesa

RE: itunes update
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