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Forum Thread: Google Chrome Update has disappeared

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Google
And, this specific program:
Google Chrome 32.x

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taffy078 Google Chrome Update has disappeared
Contributor 3rd Feb, 2014 18:33
Ranking: 408
Posts: 1,314
User Since: 26th Feb, 2009
System Score: 100%
Location: UK
Last edited on 3rd Feb, 2014 18:35

In this thread http://secunia.com/community/forum/thread/reply/14... I posted

***On my PC now, clicking on Google Chrome in 'Scan Results' shows two entries:

C:\Program Files\Google\Chrome\Application\chrome.exe, version 32.0.1700.102
C:\Program Files\Google\Chrome\Application\old_chrome.exe, version 32.0.1700.76

so I presume that the Chrome update didn't remove the old version and that PSI has 'realised' it's a zombie file.


*** That was then - 50 or so hours ago. Clearly I tempted fate because I've just powered up my laptop and see that I have a 99% score according to PSI. It's picked up v 32.0.1700.76 which is of course out of date.
V32.0.1700.102 has gone!

Is there anything in my PC that I can check to see when/why the update disappeared?

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003

Maurice Joyce RE: Google Chrome Update has disappeared
Handling Contributor 3rd Feb, 2014 18:58
Score: 11581
Posts: 8,895
User Since: 4th Jan 2009
System Score: N/A
Location: UK
As the other thread clearly states Google do not remove the old version by default.

http://secunia.com/vulnerability_scanning/personal...

Just follow the PSI trail & delete

C:\Program Files\Google\Chrome\Application\old_chrome.exe, version 32.0.1700.76

Now rescan - what shows now?



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Anthony Wells RE: Google Chrome Update has disappeared
Expert Contributor 5th Feb, 2014 17:27
Score: 2425
Posts: 3,314
User Since: 19th Dec 2007
System Score: N/A
Location: N/A
Last edited on 5th Feb, 2014 17:41
Hi ,

Just to be clear , as per :-

http://googlechromereleases.blogspot.fr/

version ...102 was updated to ...107 on Monday 03.02.2014 , the date of the OP . Hopefully that is now being detected by the PSI .

What the PSI detects depends on what is left behind/created by Google :-

1)if the update only leaves the "old" version behind and so there is only ONE \chrome.exe file this will point to/start the latest version . In this case , only the latest version is/should be displayed by the PSI .

2)if there are two .exe files with one as \old_chrome.exe then the "related version will appear also display as a "zombie " file .

3)when there is a platform change then the PSI may well display the "older" version as "EOL" or "insecure" and require "manual" deletion of the file . That file may also disappear of it's own accord when the next version of the new platform is installed .

Technically the older version (.dll) files are not available to the bad guys .

4)There is sometimes a complication if the PSI is allowed to update Chrome ; then an "old" file may be left behind in a different folder to the default and the PSI will probably then detect this and you will need to find and follow the path - as indicated by Maurice in the other thread referred to above - and manually delete said file .

EDIT REF yor last question , opening the Chrome folder in Explorer and mousing over various files or right clicking->Properties should/will tell you when they were installed .

Hope that is clear enuff' , if not ask again .

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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taffy078 RE: Google Chrome Update has disappeared
Contributor 6th Feb, 2014 08:12
Score: 408
Posts: 1,314
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Last edited on 6th Feb, 2014 08:13
Hello Anthony.

It seems that my original post was not as clear as it should have been! Here's what I should have said:

(1) After a PSI scan showed that I needed to update Chrome, I used the Secunia auto-update. It didn't work so I manually updated. This was on 31st Jan, pm.
PSI then showed 100% with two files showing:

C:\Program Files\Google\Chrome\Application\chrome.exe, version 32.0.1700.102
C:\Program Files\Google\Chrome\Application\old_chrome.exe, version 32.0.1700.76

(I didn't remove the old version - it was zombied. I realise now that I should have deleted the old file.)

Another member had a similar problem which is why I posted in http://secunia.com/community/forum/thread/show/147...
My suggestion wasn't helpful.

(2) Three days later, PSI again showed a 99% score - worse still, 32.0.1700.76 was now the only program for Chrome - 32.0.1700.102 had simply disappeared and wasn't in Program files. Had I removed 1700.76 there'd be no Chrome file left so I manually updated again and this have brought me the very latest version - 32.0.1700.107 m. (By the way, this is on my Win7 laptop so it's the x86 file.)

This time, the scan didn't show the old version but I found it in Program files & deleted it.
Program-wise, my PC is 100% up-to-date. This latest post was to ask whether there are any reports in PSI that would tell me when/why/how 32.0.1700.102 just disappeared.

It seems that there are no 'activity' reports in PSI so I'll just have to accept that my laptop is haunted!



--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: Google Chrome Update has disappeared
Handling Contributor 6th Feb, 2014 15:11
Score: 11581
Posts: 8,895
User Since: 4th Jan 2009
System Score: N/A
Location: UK
You can always try the PSI log file(s) - In this instance you would need to compare two scans to get a rough idea when it was removed or if was ever found. (These logs can be easily & safely be deleted so this option may not be available.)

I have not used PSI for a long time but do recall a pop up message in the Task Tray use to appear if or when a programme was removed/added. Any sign of that action?

No version of PSI has a standalone historical log/record that indicates to users EXACTLY when an item is removed/added nor does it highlight programmes that have been added on the scan results page after each scan.

Are you using Norton on the Windows 7 Platform? That has a full activity history of installations & deletions.

You can also look in the Windows log files for clues.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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taffy078 RE: Google Chrome Update has disappeared
Contributor 6th Feb, 2014 18:00
Score: 408
Posts: 1,314
User Since: 26th Feb 2009
System Score: 100%
Location: UK
thank you Maurice. I've started just now with the Norton logs. There are many recent entries referring to adapter "Teredo Tunneling Pseudo Interface" and adapter "Qualcomm Atheros Wi-Fi Adapter".

There are lots of IP addresses and messages such as "Protecting your connection to a newly detected network" and "IP address has disappeared".

No such reports earlier so I'll have to see what I was doing at the time, if indeed it was me.

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: Google Chrome Update has disappeared
Handling Contributor 6th Feb, 2014 22:51
Score: 11581
Posts: 8,895
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Last edited on 6th Feb, 2014 23:48
Are you looking in the correct area?

Open Norton>Performance- you will see this:

https://1ncuig.bn1304.livefilestore.com/y2ptWWaQmb...

There is a legend in the centre between the two boxes. Mouse over any item in the top box to get more details of activities. The top box gives activities for Dec 2013 - Jan & Feb 2014.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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