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Forum Thread: PSI sez I have out of date programs but I have deleted them

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JerryLan PSI sez I have out of date programs but I have deleted them
Member 2nd Mar, 2014 21:09
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User Since: 2nd Mar, 2014
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Location: US
Last edited on 2nd Mar, 2014 21:10

PSI scan recommends that I update 2 programs that are out of date: Adobe Reader 10.0 and JAVA JRE 1.7.x.

I have uninstalled both programs and manually updated to Reader 11.

I have NOT restored JAVA. The only place that I can detect any instance of JAVA is in my FireFox plugins which says I have the JAVA Deployment Toolkit - DISABLED (I have tried but cannot seem to get rid of even this piece of JAVA).

I have uninstalled PSI and reloaded a fresh copy of the most current version, 3.0.

I have run CCleaner to clean up my registry and have re-booted several times after various steps.

I have scanned REGEDIT looking for pieces of these two programs and find nothing on JAVA and only new entries for Reader 11.

PSI still insists that I have these two programs and recommends that I try to update them.

Ideas are most welcome. Thanks in advance

Maurice Joyce RE: PSI sez I have out of date programs but I have deleted them
Handling Contributor 2nd Mar, 2014 21:14
Score: 11792
Posts: 9,036
User Since: 4th Jan 2009
System Score: N/A
Location: UK
After completing a full PSI rescan what path does PSI give you to any vulnerable files it finds?

FINDING A FILE PATH USING PSI

VERSION 2


From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each programme.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Below DETECTED INSTANCES you will see this You can double click this row for additional information & options>double click it>a box will appear>look to the RIGHT & U will see TROUBLESHOOT REPORT in BLUE writing under the heading TOOLBOX> click TroubleShoot Report & it will reveal some information in a box>highlight the information revealed from ---START--- to ---END--- & copy it (CTRL+C) then post it to the Forum (CTRL+V)

VERSION 3
This version does not have such an easy method to publish the path.

Open PSI>once open select Show Programs.
You will now see a page full of programme icons or a list.
Right click on the programme in error>select Show Details - that will open a box showing the path & version number of the offending file.
You now have 3 options:
1. Write down the exact file path & install version - return to the Forum & type that information.
2. Take a screen shot & publish that.


Last Reviewed 20:12 02/03/2014

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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JerryLan RE: PSI sez I have out of date programs but I have deleted them
Member 2nd Mar, 2014 21:24
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Posts: 3
User Since: 2nd Mar 2014
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Location: US
OOPS ... I am still unfamiliar with the new-to-me look of PSI. I just now stumbled upon how to see more detail of the listing and see that PSI found these entries in an old backup file. I have deleted them and am scanning again to be sure but I believe this is the answer.

Thanks for the quick response.
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Maurice Joyce RE: PSI sez I have out of date programs but I have deleted them
Handling Contributor 2nd Mar, 2014 23:05
Score: 11792
Posts: 9,036
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Did it work for you? What you are attempting to do normally works & you can see the result after a full rescan.

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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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JerryLan RE: PSI sez I have out of date programs but I have deleted them
Member 3rd Mar, 2014 00:21
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User Since: 2nd Mar 2014
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Location: US
Yes. Removing the outdated backups was the ticket to success. It is interesting that PSI even looks outside what I would call an operational folder. I guess it would be too easy to overlook something if it tried to make the distinction.

You can tie off this thread so far as I am concerned.
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Maurice Joyce RE: PSI sez I have out of date programs but I have deleted them
Handling Contributor 3rd Mar, 2014 00:36
Score: 11792
Posts: 9,036
User Since: 4th Jan 2009
System Score: N/A
Location: UK
It looks everywhere except the Recycle Bin or any hard drive that is excluded by the user via the programme settings.

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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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