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Forum Thread: Updated to Flash 13.x but 12x still shows up

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Adobe Systems
And, this specific program:
Adobe Flash Player 12.x

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Garloo57 Updated to Flash 13.x but 12x still shows up
Member 11th Apr, 2014 00:11
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Posts: 1
User Since: 15th Nov, 2012
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Location: N/A
updated to Flash Player 13.x but file Flash32_12_0_0_77.ocx still remains. Tried to delete but gives me message that I don't have permission to open file. I am the only user and have full Admin rights on this PC. 12x version does not show up in Programs and Features so cannot Uninstall/delete from there either.

taffy078 RE: Updated to Flash 13.x but 12x still shows up
Contributor 11th Apr, 2014 07:15
Score: 408
Posts: 1,340
User Since: 26th Feb 2009
System Score: 100%
Location: UK
I used Revo to uninstal v12x but a subsequent scan shows two files. I tried to delete them manually by going to C=the Windows folder but I'm having similar problem.

I keep getting stopped because "the program is in use by another" or words to that effect. But I have no programs running - possible some in the background eg Secunia. Does Secunia require/use Flash? If so how do I get rid of the blasted v12X, please?

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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Maurice Joyce RE: Updated to Flash 13.x but 12x still shows up
Handling Contributor 11th Apr, 2014 08:47
Score: 11799
Posts: 9,040
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Only PSI Version 1 uses Adobe Flash.

This should fix Flash for you.

UPDATING THE STANDALONE ADOBE FLASH PLAYER

THIS METHOD SHOULD NOT BE USED IF USING WINDOWS 8/8.1 IE10 or IE 11 - THE UPDATES ARE MANAGED BY MICROSOFT VIA WINDOWS UPDATE

1. Download & SAVE this/these to desktop.

To update IE using the IE Browser click here:

http://get.adobe.com/flashplayer/

& then here, if you have any other type of browser that does not have Flash embedded.(Select your OS & the option Flash Player for Other Browsers)

http://get.adobe.com/flashplayer/otherversions/

Untick (uncheck) any additional offerings bundled with the download if they are not required

2. The installer will appear on the desk top. THE IMPORTANT BIT - Before agreeing to install Flash check these programmes are completely shut down (use the Task Manager if necessary (CTRL+SHIFT+ESC) to COMPLETELY EXIT these processes if running)):
a. All Browsers.
b. Windows Messenger.
c. Incredimail.
d. All Adobe Products.
e. PSI - Unless using version 2 or version 3
f. Microsoft Skype & Plus! For Skype
g. Microsoft Money

3. The new install will then remove all old files during the update process.

4. Complete a full PSI rescan & all should be in order.


Optional - Go to Start>Control Panel>click the Flash Player (32 Bit) icon>check the settings are to your requirements.

Last Reviewed 07:41 11/04/2014



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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steffens RE: Updated to Flash 13.x but 12x still shows up
Member 11th Apr, 2014 08:47
Score: 49
Posts: 64
User Since: 25th Jul 2009
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Location: US
It's been a few years since I ran PSI full time, preferring now to run PSI only when I want to scan, rather than letting it do its thing constantly in the background. So I may not be remembering correctly, but I believe that PSI v2 does require Flash. And when I did have PSI v2 running all the time, it did exactly what you describe, namely preventing the Flash installer from successfully deleting the older version, and making it impossible to do a manual delete. Which meant that after every Flash upgrade I had to kill PSI, manually remove the old copy of Flash, then restart PSI. What a bother!

And that's one of the (many) reasons I went to on-demand-only scanning.
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Maurice Joyce RE: Updated to Flash 13.x but 12x still shows up
Handling Contributor 11th Apr, 2014 08:48
Score: 11799
Posts: 9,040
User Since: 4th Jan 2009
System Score: N/A
Location: UK
See above - PSI 2 & 3 do NOT require Adobe Flash.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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steffens RE: Updated to Flash 13.x but 12x still shows up
Member 11th Apr, 2014 08:54
Score: 49
Posts: 64
User Since: 25th Jul 2009
System Score: N/A
Location: US
Heh! Simultaneous postings! ;)

But I defer to Maurice's superior knowledge of the wonderworkings of PSI.

So I guess it was the behavior of PSI 1 I'm remembering. Sorry...
-- EstherD
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taffy078 RE: Updated to Flash 13.x but 12x still shows up
Contributor 11th Apr, 2014 12:28
Score: 408
Posts: 1,340
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Garloo57: it's clear from the above that it wasn't Secunia running in the background that stopped us remove the old v.12x files - I uninstalled Secunia but still the old Flash program remained on my XP and I couldn't remove it.

But I have now, more by good luck than knowledge. I clicked on Control Panel, Flash, Advanced, then on 'delete all Browser Data & Setting' and V.12x is no more!

I've no idea how/why it worked but try it for yourself and let us know if it works for you too.

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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