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Forum Thread: Installation problem

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Webster29 Installation problem
Member 29th Apr, 2014 22:24
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User Since: 29th Apr, 2014
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Location: AQ
I installed Secunia PSI V. 3.0. The Secunia icon appeared in the "system tray" and I did not get any error message. However, ALL I saw on the screen after the installation was the product’s logo and the inscription “LOADING…” at the bottom. Nothing was loaded for a very long time and the program was definitely stuck without providing any results of the PSI operation.

My OS is 64-bit Windows 7 Professional.

Any advice?

Thank you for your help.

Maurice Joyce RE: Installation problem
Handling Contributor 29th Apr, 2014 23:02
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Location: UK
Have you checked the FAQ in particular this section?

http://secunia.com/vulnerability_scanning/personal...

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Webster29 RE: Installation problem
Member 29th Apr, 2014 23:36
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Maurice,

Thank you for your reply.

I did comply with all the instructions listed in FAQ #1:

"Secunia PSI won’t load the interface or won’t complete scanning. What can I do?"

The programme still does not provide any results.
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Maurice Joyce RE: Installation problem
Handling Contributor 29th Apr, 2014 23:53
Score: 11785
Posts: 9,035
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Location: UK
I would give Version 2 a try - it is fully supported & some would argue a better option than version 3.

The link is here if you want to try it:

http://secunia.com/PSI2Setup.exe

Just let it run - it will auto uninstall V3 & then install V2.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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