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Forum Thread: Problem with Flash 14.x update

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

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mtodorov Problem with Flash 14.x update
Member 12th Jun, 2014 13:43
Ranking: 12
Posts: 166
User Since: 20th Mar, 2009
System Score: N/A
Location: HR
Last edited on 12th Jun, 2014 13:58

The problem is that PSI joins ActiveX .ocx and NPAPI .dll as one program.
It had left 14.x version and a lingering 13.x NPAPI zombie .dll, and it is offering "Approve Update" for the lingering 13.x NPAPI version. When clicked, it downloads files, goes "Running update" and then hangs in "Waiting for update to complete ...".

Here is the directory content:

(unknown source)

C:\WINDOWS\system32\Macromed\Flash>dir
Volume in drive C is System
Volume Serial Number is AC74-28A0

Directory of C:\WINDOWS\system32\Macromed\Flash

12.06.2014 12:43 <DIR> .
12.06.2014 12:43 <DIR> ..
12.06.2014 12:43 1.593.123 activex.vch
12.06.2014 12:43 17.107.632 Flash32_14_0_0_125.ocx
12.06.2014 12:43 89.992 FlashInstall.log
12.06.2014 11:59 856 flashplayer.xpt
12.06.2014 12:43 262.320 FlashPlayerUpdateService.exe
12.06.2014 12:43 512.688 FlashUtil32_14_0_0_125_ActiveX.dll
12.06.2014 12:43 851.120 FlashUtil32_14_0_0_125_ActiveX.exe
12.06.2014 11:59 851.120 FlashUtil32_14_0_0_125_Plugin.exe
12.02.2014 09:43 47 mms.cfg
14.05.2014 10:16 16.361.136 NPSWF32_13_0_0_214.dll
12.06.2014 11:59 17.024.688 NPSWF32_14_0_0_125.dll
12.06.2014 11:59 1.607.395 plugin.vch
12 File(s) 56.262.117 bytes
2 Dir(s) 114.928.893.952 bytes free

C:\WINDOWS\system32\Macromed\Flash>



--
"If a task is worth doing, it is worth doing right. If it is not worth doing well, it is not worth doing." -- Dr. Jack Hyles
<><

Maurice Joyce RE: Problem with Flash 14.x update
Handling Contributor 12th Jun, 2014 17:45
Score: 11626
Posts: 8,915
User Since: 4th Jan 2009
System Score: N/A
Location: UK
16.361.136 NPSWF32_13_0_0_214.dll is the obvious old file dated 14/5/2014.

Just delete via the Comd Prompt & PSI will stop trying to update it.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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mtodorov RE: Problem with Flash 14.x update
Member 13th Jun, 2014 09:12
Score: 12
Posts: 166
User Since: 20th Mar 2009
System Score: N/A
Location: HR
Thanks.

Adobe Flash uninstaller neither helped, for it had left Flash 13.x as well.
I was forced to manually delete NPSWF32_13_0_0_214.dll

I am using PSI 2.0.0.4003.

But I do find it less elegant and dangerous for novice users perhaps reading this forum. For a "set it and forget it" installation, PSI should do more to ensure correctness of updates. IMHO.

Regards,
mt


--
"If a task is worth doing, it is worth doing right. If it is not worth doing well, it is not worth doing." -- Dr. Jack Hyles
<><
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taffy078 RE: Problem with Flash 14.x update
Contributor 13th Jun, 2014 12:14
Score: 408
Posts: 1,322
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Last edited on 13th Jun, 2014 12:19
I have had a different problem with the Flash 14 update.

I have twice tried to create a new thread about it but I also posted a link in it to this thread because I agree that Secunia should resolve the "waiting for ever" adobe updates problem. (Perhaps they could remove it from their list of Auto-updates programs.)

I have lost both new threads because there is no Enter button at the button (if ever there was one).There is only a Create button but pressing that means you get a new blank form!

I've asked Secunia Support about it.

Sorry to piggyback your thread mtodorov but I am agreeing with your main push.

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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dontdont RE: Problem with Flash 14.x update
Member 17th Jun, 2014 22:10
Score: 1
Posts: 1
User Since: 3rd Jun 2014
System Score: N/A
Location: US
I have seen several times in a row recently that trying to get Secunia to update the Flash and/or the Flash plugin version hangs.

In the forum I have read the "well you must be running something else that is using Flash and that won't let Flash be updated, stop that." So I've tried terminating everything I can imagine that might be using Flash, tried running in administrator mode, tried rebooting in safe mode with networking and all behave the same way. I have even left Secunia waiting to finish updating Flash, opened a browser (which is almost certainly using Flash and thus would never let the update finish), gone to Adobe and completed the update to Flash in fifteen seconds while Secunia is still waiting.

Would there be any way a list of links might be provided, perhaps even for only the "problematic" programs, which would allow a user to click on them and do the update outside of Secunia?

For the non-plugin Flash it is easy to give up on Secunia and go to Adobe to install the new version. But for version 14 I've repeatedly tried and not been able to track down the Adobe link for the plugin version of Flash. Control Panel still tells me the version 13 of the plugin is live and well.

On a more philosophical level, how can some vice president of Adobe not realize in fifteen years that the weekly massive security holes found in Adobe Flash/Shockwave/Reader are an embarrassment to the company and tell some team that they have 30 days to make this problem go away forever or they will have to find somewhere else to work?!?!?
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Anthony Wells RE: Problem with Flash 14.x update
Expert Contributor 18th Jun, 2014 10:58
Score: 2429
Posts: 3,317
User Since: 19th Dec 2007
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Location: N/A

Hi @dontdont ,

Which browser(s) need the Flash plug-in and which version of the PSI are you using and on which OS??

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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taffy078

RE: Problem with Flash 14.x update
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Anthony Wells RE: Problem with Flash 14.x update
Expert Contributor 18th Jun, 2014 11:49
Score: 2429
Posts: 3,317
User Since: 19th Dec 2007
System Score: N/A
Location: N/A

Hi taffy ,

I think you are still diverted , you should reread Maurice's posts .

Secunia does not asset track Adobe Flash ActiveX in IE10 or 11 on the Win8 , 8.1 or 8.1.1 OS's and that is because Windows update does the updating (It does track on ALL the other Windows OS's "normally") Neither does it track the Google Pepper Flash on ANY OS as Google do the updating .

It does track the Flash plug-in for Gecko based browsers on ALL Windows OS's .


Hope that is clear enuff .

Take care

Anthony





--


It always seems impossible until its done.
Nelson Mandela
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Maurice Joyce RE: Problem with Flash 14.x update
Handling Contributor 18th Jun, 2014 18:25
Score: 11626
Posts: 8,915
User Since: 4th Jan 2009
System Score: N/A
Location: UK
Anthony,
I agree. Not sure what other language to use for the facts to be heeded.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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taffy078 RE: Problem with Flash 14.x update
Contributor 19th Jun, 2014 10:10
Score: 408
Posts: 1,322
User Since: 26th Feb 2009
System Score: 100%
Location: UK
Last edited on 19th Jun, 2014 10:13
Thank you Anthony for explaining it so simply that even I now understand

--
taffy078, West Yorkshire, UK

Desktop: Compaq Presario (OEM) 32 bit / AMD Athlon / 2 GB RAM
XP Home - SP3/ IE8/ Norton IS - Secunia PSI v2.0.0.3003

Laptop: Win 7 / IE11 / PSI v2.0.0.3003
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