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Forum Thread: "Install solution" fails for AdobeFlashPlayer 14.x (ActiveX)

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kahekili "Install solution" fails for AdobeFlashPlayer 14.x (ActiveX)
Member 15th Aug, 2014 21:26
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User Since: 15th Aug, 2014
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Location: US
My Secunia PSI reports that my AdobeFlashPlayer (ActiveX) is on 14.0.0.145 and the latest is 14.0.0.176. When I click on "install solution" it tries to install, and stops, giving me the following message: "Error 1721. There is a problem with the Windows Installer package. A program required for this install to complete could not be run."

Help! I've never run into this before.

Maurice Joyce RE: "Install solution" fails for AdobeFlashPlayer 14.x (ActiveX)
Handling Contributor 16th Aug, 2014 09:43
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Posts: 9,000
User Since: 4th Jan 2009
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Location: UK
What OS are you using?

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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kahekili RE: "Install solution" fails for AdobeFlashPlayer 14.x (ActiveX)
Member 16th Aug, 2014 09:54
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User Since: 15th Aug 2014
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Location: US
Windows 7, 64-bit. However, while AdobeFlashPlayer 14.x (ActiveX) wouldn't install through Secunia, it did install through my Avast software updater. Go figure. Thanks, anyway.
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Maurice Joyce RE: "Install solution" fails for AdobeFlashPlayer 14.x (ActiveX)
Handling Contributor 16th Aug, 2014 09:58
Score: 11743
Posts: 9,000
User Since: 4th Jan 2009
System Score: N/A
Location: UK
There are many reports of installs not working via Secunia PSI. The advice normally given is not to use any update links from them.

Pleased you are all fixed up - have a nice weekend.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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kahekili RE: "Install solution" fails for AdobeFlashPlayer 14.x (ActiveX)
Member 16th Aug, 2014 19:09
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Posts: 4
User Since: 15th Aug 2014
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Location: US
Yes, thanks, Maurice. I've usually gone straight to the product vendor for the updates, but for some reason this time it wouldn't update via Adobe, either! However, all is good now.
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