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Forum Thread: update Office XP KB933399

You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.

This thread was submitted in the following forum:
Programs

Relating to this vendor:
Microsoft
And, this specific program:
Tic Tac Toe 1.x

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cooked update Office XP KB933399
Member 21st Apr, 2009 14:26
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User Since: 16th Feb, 2008
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Hello.
Secunia tells me to update Office XP. Which ever way I do it, (through Secunia direct or using Microsoft updates) I am eventually told to insert my Office XP Standard Disk. I have a Windows XP Family edition, in french, I inserted this. I am then told 'Disk cannot be found'. The system is searching for STDRET.MSI, which doesn't, apparently, exist on my system.
What's going on?
Thanks

trombone_dude RE: update Office XP KB933399
Member 21st Apr, 2009 17:00
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Last edited on 21st Apr, 2009 21:59
There are many things that could be causing this. If you have multiple CD drives, you may try putting the cd in the other one and trying again. If that does not work, what you need to do is go to the browse button on the "insert office CD" popup and navigate to the office CD and find the file in there. You may have to repeat the process several times, but eventually it will finish and you will be much happier. Let me know what you find!

--
Asus P5QC, 2.4Ghz Intel Quad Core, 2Gb Ram, XP Pro

Asus EeePC 4G Surf, 2Gb Ram, XP Pro
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cooked RE: update Office XP KB933399
Member 24th Apr, 2009 10:58
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on 21st Apr, 2009 17:00, trombone_dude wrote:
There are many things that could be causing this. If you have multiple CD drives, you may try putting the cd in the other one and trying again. If that does not work, what you need to do is go to the browse button on the "insert office CD" popup and navigate to the office CD and find the file in there. You may have to repeat the process several times, but eventually it will finish and you will be much happier. Let me know what you find!


Thanks, sorry for not responding sooner. I tried doing this and didn't get anywhere. I searched for the missing file on my computer and on the disk and couldn't find it. Hey ho, I could just ignore it, of course..?
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Maurice Joyce RE: update Office XP KB933399
Handling Contributor 24th Apr, 2009 11:49
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Last edited on 24th Apr, 2009 12:45
I do not want to highjack this thread but would advise caution against creating an ignore rule on a suspected insecurity.

I will dig around for a solution pending a reply from @trombone dude

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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wr RE: update Office XP KB933399
Contributor 24th Apr, 2009 22:09
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@Maurice Not trying to hijack either just be helpful-found the following link after reading that SP3 must be installed for any additional updates downloaded. Near the top of the page on this link on right side there is a link to click so your comp can be scanned to see if any free downloads are available, I don't use the program so didn't check any further. Hope you have a nice weekend. http://office.microsoft.com/en-us/downloads/defaul...

Regards, wr

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trombone_dude RE: update Office XP KB933399
Member 28th Apr, 2009 01:20
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I would be sure to check which CD I was inserting. I personally have several versions of windows, office and various other software, and I occasionally grab the wrong CD. CHeck that and if you still have problems, report back!

--
Asus P5QC, 2.4Ghz Intel Quad Core, 2Gb Ram, XP Pro

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cooked RE: update Office XP KB933399
Member 29th Apr, 2009 06:24
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on 28th Apr, 2009 01:20, trombone_dude wrote:
I would be sure to check which CD I was inserting. I personally have several versions of windows, office and various other software, and I occasionally grab the wrong CD. CHeck that and if you still have problems, report back!


I am told to insert my Office XP Standard Disk. I have a Windows XP Family edition, in FRENCH, I inserted this. I am then told 'Disk cannot be found'.

Is this the problem? I had thought of this.

david

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Maurice Joyce RE: update Office XP KB933399
Handling Contributor 29th Apr, 2009 10:03
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This is a well documented problem with Office XP (2002)

Google STDRET.MSI

Only U will know the answers to many of the solutions which include not having a genuine Office disk!

Also not sure why your thread also indicates the problem lies with Tic Tac Toe? In the UK it is called Noughts & Crosses & has nothing to do with Microsoft Office.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
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16GB RAM
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cooked RE: update Office XP KB933399
Member 29th Apr, 2009 19:33
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on 29th Apr, 2009 10:03, Maurice Joyce wrote:
This is a well documented problem with Office XP (2002)

Google STDRET.MSI

Only U will know the answers to many of the solutions which include not having a genuine Office disk!

Also not sure why your thread also indicates the problem lies with Tic Tac Toe? In the UK it is called Noughts & Crosses & has nothing to do with Microsoft Office.


Hello!
I do indeedy have a genuine Office Disk. Tic tac toe?.. yes, I was wondering where that came from myself. I don't play, have never played, and will never play, tic tac toe (noughts and crosses) on my computer, I have a life.
Thanks guys... is this check mate?
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wr RE: update Office XP KB933399
Contributor 29th Apr, 2009 19:59
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Don't know if it's checkmate or not but from what I can tell you've got a way to go to yet. Checkout KB329388 & http://www.microsoft.com/downloads/details.aspx?f The last link is for KB933399. Neither of these mention tic tac toe so I presume if it's on your comp you downloaded it which has absolutely nothing to do w/the problem @ hand. Looks to me as though you a. need to clean out all those partial downloads of Office XP update
b. stop all unneeded processes before attempting download
c. download & install Office XP SP3
d. download & install latest security patch which KB933399 refers to
This may not be the exact order in which to do this but I bet it ain't off by much, & I don't even use M$ Office.

Kindest regards, wr

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
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cooked RE: update Office XP KB933399
Member 30th Apr, 2009 07:45
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Hello. You mean that this refers to a MS office issue? I have a pirate version (shame) which I use very rarely for sending xl documents. Maybe I should erase this instead?
If this is the case I have been wasting your time, sorry
david
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jakson RE: update Office XP KB933399
Member 30th Apr, 2009 08:05
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Last edited on 30th Apr, 2009 08:07
I appreciate the concern which is been rose. The things need to be sorted out because itís not about the individual but it can be with everyone.
---------------------
jakson
[url=http://www.autoquotes247.net]Auto Quotes[/url]
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Maurice Joyce RE: update Office XP KB933399
Handling Contributor 30th Apr, 2009 09:34
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@wr
Signing off from this thread. Very confusing. In one post David claims to have a French Standard disk for XP Office.

He confirmed that when I suggested his problem could (& most certainly is) a result of using a pirate disk.

He now appears to be saying he has got a pirate version!

Note the spammer if U want car Insurance!!!

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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trombone_dude RE: update Office XP KB933399
Member 30th Apr, 2009 18:18
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A pirated piece of software would cause updates to not work, so that could very well be the problem. I am out too.

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Asus P5QC, 2.4Ghz Intel Quad Core, 2Gb Ram, XP Pro

Asus EeePC 4G Surf, 2Gb Ram, XP Pro
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wr RE: update Office XP KB933399
Contributor 30th Apr, 2009 21:23
Score: 308
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@ Maurice Joyce & trombone dude--if you get this post I'm outta here too especially after the post by jakson w/ the link to auto insurance. Thought that looked familiar this was also posted: Hi

This is a wonderful opinion. The things mentioned are unanimous and needs to be appreciated by everyone

scott

[url=http://www.autoquotes247.net]Auto Quotes[/url]
This person must be a spammer as their earlier post was signed on as Thomas 4444. Anyway I'm signed off too.

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
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cooked RE: update Office XP KB933399
Member 1st May, 2009 10:49
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Hello. sorry to have offended any one. I have: A: Windows XP Edition familiale. Not pirated. What I did was get Ms Excel from a friend as I needed this very occasionally to send XL documents. I usually use Openoffice.
I think you have jumped to quickly to the conclusion that I am a spammer, I am expressing myself in a language that is not my mother tongue.
I can delete Ms XL and see if the problem continues.
Stop panic^king.
david
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cooked RE: update Office XP KB933399
Member 1st May, 2009 10:50
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I don't know anything about Thomas 4444
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Maurice Joyce RE: update Office XP KB933399
Handling Contributor 1st May, 2009 12:09
Score: 11619
Posts: 8,910
User Since: 4th Jan 2009
System Score: N/A
Location: UK
@Cooked

I do not think we are saying U are the spammer - it is @Jakson who has infiltrated the thread & posted a similar spam type nonsense as Thomas 4444.

That means that our mail boxes get filled with junk mail each time a post is added to threads we are helping with.

In your case the post was totally confusing hence the real reason I did not want to waste my time.

U asked for help on a Microsoft element of Office XP (2002).

This request included a link to the programme Tic Tac Toe and the impression U were the owner of a valid copy Microsoft Office XP French addition.

What in fact U appear to have is a valid copy of Windows XP Operating System which has got nothing to do with your request for help.

This led to false trails & U remained adamant that U were the holder of a valid Microsoft Office Disk despite the fact I suspected U had a pirate version on your PC & @tombone dude indicated U were inserting the wrong disk.


Once U uninstall the pirated software from your PC the problem will be resolved.

The real problem here is piracy which is not a security issue.



--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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cooked RE: update Office XP KB933399
Member 3rd May, 2009 13:48
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User Since: 16th Feb 2008
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OK,
sorry to have wasted your time, I had forgotten that I had this software at all.
will delete the file
david
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