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Forum Thread: adobe

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pkmercer adobe
Member 30th May, 2009 17:12
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User Since: 27th May, 2009
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I am not sure if osi is where I should put this question, but here it is; I do a lot of picture fixing and pasting; I have getting the message that I need to download adobe 9 latest updates; have done that many times, but it is being blocked for final installation - I have omitted adobe from firefox blocks and any other security read only places (I am not a techie person - just artsy). Around May 23, 24, I was in adobe photoshop dragging a picture file from the left column into a new file when all of a sudden, adobe shut down; it shut down access to most of programs including explorer. I spent a lot of time trying to re establish myself as owner. I couldn't print; had to shut and open printer, plugs, etc and finally got a message that network 2 could print. what the heck happened? I finally was able to all of my photos back or visible after adding myself as owner again with full control. But in some programs, I am still "read only." Vista has not been nice and adobe doesn't play well with others but I learned to deal with that. I hate the idea that I have to copy to paint so I can get a pic to adobe. I have browser printer email back and found that I have to sign in as admistrator to reach all of my photos; in the past, I just opened adobe and clicked on photos. So, how can I get the adobe 9 last patch or whatever it is called to accept it? Hope you can understand what I am trying to say since I don't speak geek. I have rebooted, replugged, et al many times - Phyllis K Mercer

Maurice Joyce RE: adobe
Handling Contributor 31st May, 2009 00:21
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Phyllis
My advice is to install PSI and use the Advanced Mode. That way, it will give U (& us) much more information on the problem.

Adobe product files are like "spilt tea" - goes everywhere & difficult to find & mop up!

The link is here if U want to give it a try:

http://secunia.com/PSISetupBeta.exe


--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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pkmercer RE: adobe
Member 1st Jun, 2009 03:38
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User Since: 27th May 2009
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Maurice - I am not sure you will get this; as I said before, I am not techie literate; I did go into the link you sent me; followed the instructions, however, I am still in the Adobe Reader bind; no matter how I try to update it, I am stuck with the message that came with the big mess I got with Adobe Reader "error with no solutions at this time."

I realize this is a forum and not a place to fix things, but I am interested in finding a way to mend the error without having to totally uninstall all adobe reader previous items.

I went to the online complaints dept for adobe; there are more than 26 pages with approvimately 20 complaints to a page; many are .gov complaints for social agencies; I bookmarked a couple that I might be able to use their form format.

In most of the complaint sites offering information, one still needed adobe acrobat - how did adobe get to be such a monoply for reading following online communication?

At this point, I am looking at uninstalling adobe reader and try to find a way to use abby.

as I said previously; I am not at all a techie person so my language may be confusing for folks who might be interested in helping me understand what has happened with my problem.

What a mess, pkm
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pkmercer RE: adobe
Member 1st Jun, 2009 10:38
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User Since: 27th May 2009
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I replied 3 times; last night I ran program secunia offered to update secunia; I also ran thru windows solutions; nada; this morning I have a windows notice of blocked start up programs. I am owner of this dell computer - don't run a network; my ownership now read only for half my programs; adobe reader has over 26 pages of complaints on line with 20 or so complaints a page; many social agencies in various states. I am worse off now than I was before I tried to remedy this mess. I should not have run the newer secunia update or whatever it was. My son is a professional IT person and we have been trying to get him as remote administrator or helper but that hasn't worked. ATT inhouse service tech came May 26 just to check out the very old phone jacks (40 yr old house) because of noise on jack; he replaced the filters at 3 phone sites and replaced the dsl modem. The modem has coincidentally kept the remote access from following threw for my son to help me; I tried the "forward port" but that was blocked. now I have programs blocked thanks to windows.
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ranger7223 RE: adobe
Member 1st Jun, 2009 17:04
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User Since: 31st May 2009
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Location: US
After fixing your problems you can uninstall your Adobe Reader and go to this link: http://www.foxitsoftware.com/pdf/reader/ and download an incredibly small (3.Mb) and very fast PDF Reader and it is free.No Spyware associated with it.

I got rid of Adobe Reader years ago!

Hope this helps.
ranger72

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pkmercer RE: adobe
Member 11th Jun, 2009 02:53
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User Since: 27th May 2009
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thanks, I tried to reply but not sure if it went thru or note; anyway, still in half working land, but will definitely use the link you sent in lieu of adobe reader. many thanks, PKM
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