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Forum Thread: Program Not Responding
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Secunia PSI - Feedback and Questions
| jjulius500
| Program Not Responding
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by jjulius500 on 10th Jun, 2009 20:47
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Posts: 4
User Since: 10th Jun, 2009
Secunia System Score: N/A
Location: N/A |
Every time I launch PSI (either stable or beta), it stops responding and I have to use task manager to close the program. I have set my firewall (On-Line Armor) to trust the program. I am using XP Professional with SP3. Can anyone help me resolve this issue.
Thank you |
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| BigDave_39
| RE: Program Not Responding
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by BigDave_39 on 10th Jun, 2009 21:18
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Posts: 175
User Since: 26th Nov, 2008
Secunia System Score: N/A
Location: Washington, DC, US |
on 10th Jun, 2009 20:47, jjulius500 wrote:
Every time I launch PSI (either stable or beta), it stops responding and I have to use task manager to close the program. I have set my firewall (On-Line Armor) to trust the program. I am using XP Professional with SP3. Can anyone help me resolve this issue.
Thank you
I haven't expirienced this mate -- have you tried temporarily disabling your firewall and see if it still can't launch? Just to rule out if that could be the issue?
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Big Dave |
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| jjulius500
| RE: Program Not Responding
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by jjulius500 on 10th Jun, 2009 22:27
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Posts: 4
User Since: 10th Jun, 2009
Secunia System Score: N/A
Location: N/A |
on 10th Jun, 2009 21:18, BigDave_39 wrote:
I haven't expirienced this mate -- have you tried temporarily disabling your firewall and see if it still can't launch? Just to rule out if that could be the issue?
Good suggestion, but, this did not resolve the issue. The program still stopped responding while it was trying to verify network connectivity. Any other suggestions would be greatly appreciated. |
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| Maurice Joyce
| RE: Program Not Responding
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by Maurice Joyce on 11th Jun, 2009 00:26
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Posts: 1,786
User Since: 4th Jan, 2009
Secunia System Score: 100%
Location: Salisbury, UK |
Try this:
Secunia PSI needs to be able to connect to Secunia servers to complete its scanning. However, if you have configured
the security settings of your Internet Explorer, the Secunia PSI may be prevented from getting the scan results. To receive
your scan results, you need to do some changes to your Internet options.
To do this:
a. Open Internet Explorer.
b. Go to Tools>Internet Options>Security tab.
c. Select the Internet zone and click on the Custom Level button.
d. In Security Settings, go to the Scripting>Active Scripting option.
e. Make sure that Active Scripting is Enabled (rather than Disabled or Prompted).
f. Press OK then Yes.
g. Back in the Security tab, select the Trusted sites zone and click on the Sites button.
h. Look at the bottom of the page and take the tick from the box marked"Require server verification(HTTPS)for all site zones" then type in the following and press the Add button to add them to the Trusted Zone Sites list:
http:*.secunia.com
https:*.secunia.com
i. Press Close
j. Run the Secunia PSI again to view the scan results
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Maurice
HP Intel Pentium 4
Windows XP Home SP3
IE8 |
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| jjulius500
| RE: Program Not Responding
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by jjulius500 on 11th Jun, 2009 00:49
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Posts: 4
User Since: 10th Jun, 2009
Secunia System Score: N/A
Location: N/A |
on 11th Jun, 2009 00:26, Maurice Joyce wrote:
Try this:
Secunia PSI needs to be able to connect to Secunia servers to complete its scanning. However, if you have configured
the security settings of your Internet Explorer, the Secunia PSI may be prevented from getting the scan results. To receive
your scan results, you need to do some changes to your Internet options.
To do this:
a. Open Internet Explorer.
b. Go to Tools>Internet Options>Security tab.
c. Select the Internet zone and click on the Custom Level button.
d. In Security Settings, go to the Scripting>Active Scripting option.
e. Make sure that Active Scripting is Enabled (rather than Disabled or Prompted).
f. Press OK then Yes.
g. Back in the Security tab, select the Trusted sites zone and click on the Sites button.
h. Look at the bottom of the page and take the tick from the box marked"Require server verification(HTTPS)for all site zones" then type in the following and press the Add button to add them to the Trusted Zone Sites list:
http:*.secunia.com
https:*.secunia.com
i. Press Close
j. Run the Secunia PSI again to view the scan results
Maurice:
I followed your instructions, except in the Trusted sites zone I could not enter http:*.secunia.com and https:*.secunia.com. I had to add them as: http://*.secunia.com and https://*.secunia.com. When I ran PSI, I got the same result, the program stopped responding whilw looking for the network connection. Any oter suggestions?
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| jjulius500
| RE: Program Not Responding
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by jjulius500 on 11th Jun, 2009 02:16
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Posts: 4
User Since: 10th Jun, 2009
Secunia System Score: N/A
Location: N/A |
Maurice:
Thank you for your help. Yes, I have the two entries noted above in the trusted sites zone; and,I am using the latest beta. I have also turned all of my security products off. None of this has made a difference. The program still stops responding. Can you think of anything else?
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